Field Service Engineer (Level 3 electrical required)
Location: UK-wide (frequent travel, with up to 3 nights per week away from home); convenient locations are Manchester, Nottingham, Coventry, and Milton Keynes.
Salary: 32,000 - 40,000 + bonuses & progression opportunities
About the Role
This role supports sustainable water reuse by ensuring systems are well-maintained, operational, and deliver client value. As a Field Service Engineer, you'll work independently on-site across the UK, from Aberdeen to the South Coast, focusing on the service and maintenance of rainwater systems, pumps, control panels, and valves.
Responsibilities
1. Maintenance & Repair: Perform preventive maintenance and repairs on rainwater harvesting systems, including filters, pumps, electrical controls, and UV filtration.
2. Quality Assurance: Follow health, safety, and operational protocols; meet KPIs for service quality, timeliness, and customer satisfaction.
3. Customer Interaction: Deliver excellent customer service, provide site updates, and create detailed reports.
4. Administration: Record activities in the CRM, complete site reports and health/safety documentation accurately and on time.
5. Technical Support & Training: Support new engineers and assist the office team with technical inquiries.
Requirements
1. NVQ Level 3 in Electrical Discipline: Essential for this role - all backgrounds considered.
2. Driver's License: Must have a full UK driving license.
3. Travel & Lodging: Willingness to travel across the UK and lodge out up to 3 nights per week.
4. Office / Dept Attendance: Required to attend the office in Nottingham, Manchester, Milton Keynes, or Coventry once a week, or once a fortnight if suitable.
Package
16.22/hr for Level 3 engineers (electrical). All travel expenses and daily food budget covered. Company van, laptop, phone, pension. Opportunity to purchase 5 additional holiday days. Opportunities for overtime, annual bonus, and career progression. Fully funded training in Confined Space Access, First Aid, Working at Height, Manual Handling, and CSCS.
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