We’re looking for a Salesforce Administrator to join our growing team. Day to Day You’ll Be: In the first 90 days: Focused on our CRM program to deliver top-notch functionality for Sales, Operations, and Marketing teams Ensure consistent global processes across departments Participate in backlog refinement to assist Product Owners with Salesforce capabilities and evaluate the pros and cons of specific implementation options Configure and develop Salesforce functionality aimed at enhancing the Customer Experience for our Operations teams Beyond 90 days: Continue to enhance the functionality and capabilities of the platform for our Service, Support, and Operations groups Contribute your expertise to evolve the development team’s operating mode Provide guidance on Salesforce capabilities to the business community Essential Skills & Experience: Bachelor’s degree required - Computer Science, MIS or equivalent Experience with Salesforce clouds with focus on Service and Experience Clouds Demonstrated experience and knowledge of relational databases, data modeling, unit testing, and ETL tools Experience with Agile development methodologies such as SCRUM and Kanban Experience with web services (REST & SOAP, JSON, LWC, XML, APEX, VisualForce, and SOQL, etc.) a plus Desirable Skills & Experience: Track record years’ of experience in software development with 3 of those years working on the Salesforce platform in an admin capacity Direct experience working on CRM projects for middle market and enterprise size companies Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development Force Platform Certified Administrator Certification Force Platform Certified Developer and AI Specialist Certifications