TITLE: Service Administrator JOB REF: 11214 EMPLOYMENT TYPE: Permanent LOCATION: Loughborough SALARY: £21,000 - £25,000 per annum HOURS: 40 hours per week, 8.30am – 5.00pm, Monday to Friday COMPANY BENEFITS: 25 days hols BH, flexible working many more CAR PARKING: Free parking on site JR Personnel are an employment agency acting on behalf of a client who is looking for enthusiastic service administrator to join their growing business. This is an exciting opportunity to join a well-established team to deliver outstanding customer service to their clients. Why join this client: This company is a vibrant and exciting place to work and prides itself on its excellent training and development programmes. The Company: A well-respected company who service their clients all over the UK. The Office and Culture: Stand-alone building just outside of the town centre, which is easy to find and has ample free parking. It is an open-plan office which enjoys complimentary food and drinks for staff. ROLE PROFILE: Managing renewals for the business Dealing with all queries accordingly Monitoring service levels Managing subcontractor services Raising customer quotations. Ensuring CRM systems are accurately entered and up to date. Liaising with external teams PERSON PROFILE: Be able to multitask and work under pressure Experience working within a similar role Friendly and approachable attitude Excellent attention to detail ESSENTIAL CRITERIA: Highly organised with excellent communication skills Excellent MS Office skills Due to the number of responses generated, we are unable to get back to every applicant. If you have not heard from us within 7 days you have not been successful on this occasion