Based in Birmingham but operating throughout the West Midlands, Quality Cleaning Group FKA Scrubbers Supreme Ltd is a commercial cleaning company who pride ourselves on providing client-focused, quality cleaning services. From residential properties & offices to Airbnb’s & construction sites, Quality Cleaning Group have got it covered with over a decade of industry experience. We work with clients both big & small to provide bespoke cleaning solutions.
THE ROLE
This exciting and dynamic role requires a driven & motivated individual who can assist with growth in the sales department. Our Sales Support Executive would have a pro-active approach to targeting a variety of clientele across commercial & construction industries, building relationships with key personnel, and providing competitive quotations for our services.
KEY RESPONSIBILITIES
1. Managing incoming tenders and sales queries for cleaning projects across different industries (Construction, residential, commercial, etc.)
2. Generating various new leads via inbound & outbound sales – Some cold calling required to reach new customers
3. Upselling our services to existing clientele – Building & promoting strong customer relationships
4. Understanding CAD drawings – Full in-house training to be provided
5. Visiting various sites where required, to meet with Clients / Site Managers / Quantity Surveyors to discuss cleaning contracts & future projects
6. Attending / organising pre-start meetings with clients to discuss successful cleaning contracts
7. Maintaining records of sales & projections to present to Managing Director when required
8. Regularly reviewing current & past sales metrics to maintain a competitive edge within the industry
9. Ensuring sales administration is accurate and up to date
10. Identifying & pursuing potential new projects – Analysing competitors to determine viability
11. Liaising with other internal departments to ensure a smooth delivery of services
12. Ensuring supply chain documentation is completed and filed correctly
13. Support & work with the Office Administrator when required
14. Managing social networking and other lead generation channels (Phone, email, Facebook, LinkedIn, etc.)
REQUIREMENTS
1. Ability to work well in a team and independently
2. Excellent organisational & communication skills
3. Excellent diary & time management skills – Able to prioritise tasks as necessary
4. Strong customer focus and the ability to understand their needs to offer the right solutions
5. Good negotiation skills and ability to communicate with a wide range of stakeholders
6. Have an energetic and pro-active approach to gaining new business
7. Demonstrate resilience & persistence towards challenges and problem solving
8. Must be proficient in MS office software
9. Must have experience in using Excel spreadsheets – Some knowledge of VBA concepts would be advantageous
10. Previous experience within a sales environment would be ideal
11. Previous experience in generating leads would be beneficial
12. Full driving license and access to own vehicle would be ideal
BENEFITS
1. Competitive salary – Ranging from £14.00 to £17.00 depending on experience
2. 20 days annual leave + 8 bank holidays
3. Office hours Monday to Friday 09:30 – 17:00
4. Free parking
5. On-site parking
Job Type: Full-time
Schedule:
1. Monday to Friday
Experience:
1. Microsoft Office: 1 year (required)
2. Microsoft Excel: 1 year (required)
3. Sales: 1 year (required)
Licence/Certification:
1. Driving Licence (required)
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Facilities Services
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