This is an excellent opportunity for an experienced Sales Support Assistant to join a very established local Company. Excellent telephone liaison skills are needed for this busy role.
Some of your duties will include:
* Providing efficient and effective administrative support for the sales management team.
* Building excellent relationships with new and existing customers across the business.
* Answering incoming telephone calls on the Customer Care line in a prompt manner.
* Acting as the first point of contact for customer queries and issues, resolving matters where possible.
* Updating Twitter and the internet with customer reports and news on a regular basis.
* Maintaining a customer enquiry and complaint record on the computer system.
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