Transport Compliance Supervisor 1 Year Experience Required - Trafford- Permanent Role
Salary: £35,000 - £40,000 DOE
Monday to Friday, 07:00-17:00 (1 Hour Lunch)
Silver Arrow require a Compliance Customer Service Supervisor to work for transport company based in the Trafford area.
Your Role:
* Supervise daily transportation operations, ensuring compliance with safety regulations and company policies.
* Manage a team of drivers and logistics personnel, providing guidance and support to enhance performance.
* Coordinate schedules for deliveries and pickups, optimising routes for efficiency.
* Maintain accurate records of transportation activities, including vehicle maintenance and driver performance.
* Communicate effectively with customers to address inquiries and resolve issues related to deliveries.
* Utilise IT systems to track shipments and manage logistics data efficiently.
* Conduct regular training sessions for staff on safety protocols and customer service best practices.
* Drive continuous improvement initiatives within the transportation department to enhance service quality.
Perm Benefits:
* Holiday pay - 4 weeks plus bank holidays. Plus 1 day per year up to 5 extra days max.
* Free, on-site parking
What we need from you:
* Previous experience in transport compliance
* Proven experience in a supervisory role within the transportation or logistics sector.
* Proficiency in Microsoft Outlook, Word, Excel, and other relevant IT applications.
* Strong leadership skills with the ability to manage a diverse team effectively.
* Excellent customer service skills with the ability to communicate clearly in English, both verbally and in writing.
* Ability to analyse data and make informed decisions based on operational needs.
* Strong geographical knowledge
* Excellent communication and problem-solving skills
* Attention to detail and ability to work under pressure
* A valid driving licence is essential.
At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.
Call our recruitment team today on 01925 815048
REF: PERM217
INDPERM