Do you have a passion for Customer Service and looking for a role that will see you join a fantastic team.
The Business Support Unit supports a variety of teams across the housing and public protection. The team support each other with all aspects of the services delivered. If you are ready for your next challenge and enjoy variety in your role together with an opportunity to support internal and external customers, then this could be the role for you.
Duties may include:
To provide full administrative support to the Service Group including managing post (including scanning); updating documentation and ICT systems; raising purchase orders and invoices, goods receipt supplies and services and undertaking purchase through corporate credit card.; producing documentation and booking appointments for customers; allocating work to Officers and resolving customer queries.
Such variations as may be required from time to time without changing the general character of the duties shown above or the level of responsibility entailed.
You will need excellent IT skills (full training will be given on IBC bespoke systems) Advanced Excel skills would be an advantage.
If you are well organised, reliable, able to meet deadlines and have excellent communication skills with the ability to build and establish relationships, then get in touch to discuss your next career move.
A positive, proactive can-do attitude is a must.
We support hybrid working but this job will require at least 2 days a week at Grafton House.
As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Kim Shaw via email kim.shaw@ipswich.gov.uk
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
The selection process will be an interview. Interviews will be held on w/c 27th January 2025 at Grafton House, Ipswich.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.
Please note that CV’s are not accepted
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .