Product Owner - Newcastle
Accenture Newcastle upon Tyne, United Kingdom
Location: Newcastle
Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application.
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity.
This is a dual role taking the Lead for the support and maintenance of live digital service as well as being the Product Manager/Owner for multiple client-sited agile scrum teams.
Hybrid Working: Please note, this role will require you to work from our Newcastle, Cobalt office for a minimum of 3 days per week.
As a Product Manager/Delivery Lead you will:
* Manage a product through discovery, alpha, beta and live states, support lead and senior product specialists.
* Develop expert skills and knowledge of product management techniques, define, own and solve problems.
* Lead multidiscipline delivery teams, manage complex networks of stakeholders, organise/manage the Roadmap and product backlogs (Jira / Confluence). Responsible for making decisions around prioritisation of requirements and change.
* Manage dependencies and deadlines, with a focus on user-centred design and user research, delivery of value (metrics).
* Design operational processes for the running and maintenance of products or services throughout their product life cycle.
* Act as the escalation point for operational issues and can fix complex operational issues, while working closely with operational delivery teams.
* Ensure that the right actions are taken to investigate, resolve and anticipate problems, co-ordinate the team to investigate problems, implement solutions and take preventive measures.
* Understand the product/service, integrate a product with other services, build business cases based on user needs.
* Take the lead on live issues and incidents with the support from the Business Analysts and manage work required to maintain and improve the digital services.
The following skills and experience are required for this role:
* 3-5 years of experience in a Product Owner position, within a consultancy environment.
* Delivery management.
* Jira/Confluence.
* Agile, Kanban, Scrum.
* Government Digital and Data experience.
* Experience within full Life cycle product management including; operational management, Problem management, Strategic ownership, User focus.
* Team Leadership - Including navigating complex internal and stakeholder landscapes successfully.
* Experience of Live Support would be beneficial.
What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, car allowance, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
Equal Employment Opportunity Statement: All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.
Applications close on Friday 13th December 2024.
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
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