Job summary Due to retirement of the current post-holder, a rare opportunity has arisen within Burnham and North Sedgemoor neighbourhood of Somerset NHS Foundation Trust, for a suitably qualified and experienced pharmacy technician to provide pharmacy support in the Community Rehabilitation Service (CRS). The CRS focus is working with patients in their own communities, helping them to regain any lost skills, increase their levels of independence and wellbeing and to empower and equip them to make lasting changes for their future. CRS provide support and guidance to help patients to achieve their goals by encouraging them to contribute to decisions about their treatment. Pharmacy Technicians have been successfully supporting patients to manage their medicines in their own homes in Somerset as part of their multidisciplinary teams for many years. Due to the retirement of the current post-holder we are now seeking a Full Time (37.5 hours per week) Pharmacy Technician for the Burnham and Bridgwater area of Somerset. You will possess a good knowledge of medicines optimisation which you will have already applied in a Community / Retail / Primary Care / Hospital / Prison or ICB setting. Main duties of the job A good team player who is self-motivated, resourceful, enthusiastic and with excellent communication skills, you should be confident and capable of working on your own as these posts involve a significant amount of lone working including in patient's own homes. Due to the nature of this post a full driving licence and own form of transport is essential. You must be registered with the General Pharmaceutical Council and have a locally or nationally recognised Medicines Management qualification. The role will include post-hospital discharge medicines reconciliation, assessing and supporting patients' compliance with their medication. The role will involve close contact, including domiciliary visits, with patients throughout the area and liaising with a number of different healthcare professionals including those in the patient's GP practice, Primary Care Networks, hospital, and community pharmacies. Somerset Foundation Trust is the first NHS Trust on the English mainland to take a joined-up approach to providing clinical, acute hospital, community health, mental health, learning disability and dental care services. It is what makes the Trust an exciting and dynamic environment in which to work and build a progressive career. For further information or to arrange an informal visit, please contact; Vicky Bull, CRS Team Lead (Pharmacy Tech); Victoria.bullsomersetft.nhs.uk Tel; 07464 494456 Ben Lang CRS Team Lead Burnham and North Sedgemoor; Benjamin.langsomersetft.nhs.uk Tel; 07990 567 063 About us As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan there is truly something for everyone Date posted 21 October 2024 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year Contract Permanent Working pattern Full-time, Part-time, Flexible working, Compressed hours Reference number 184-OL-BL-1175 Job locations Bridgwater Community Hospital Bower Lane Bridgwater Somerset TA6 4GU Job description Job responsibilities Please see attached Job Description for more information as well as a full list of duties and responsibilities. Job description Job responsibilities Please see attached Job Description for more information as well as a full list of duties and responsibilities. Person Specification Qualifications Essential PROFESSIONAL REGISTRATION Registered pharmacy technician with The General Pharmaceutical Council QUALIFICATIONS & TRAINING NVQ level 3 / BTEC in pharmaceutical sciences or an equivalent recognised Pharmacy Technician qualification. Evidence of further professional development SW Medicines Management accredited technician or equivalent including: Managing Patient Medication Medicines Reconciliation Discharge Facilitation Desirable APTUK membership Experience Essential Significant post registration experience Experience of working as a Senior Pharmacy Technician within primary or secondary care. Development and training of others Experience of working within multidisciplinary teams Desirable Experience of training and supervising staff Working with patients in a domiciliary setting Lone working Project management experience Examples of contribution to audit and project work Additional Criteria Essential KNOWLEDGE Knowledge of principles relating to good medicines management in a hospital and community setting Knowledge of risk management issues Knowledge of drugs used in the treatment of common chronic conditions. SKILLS & ABILITIES Self-motivated and able to work independently Time management and problem-solving skills Ability to work under pressure Excellent communicator, both verbally and in writing Team player with leadership skills Ability to identify training needs of self and colleagues Flexible attitude to service provision and an enthusiasm for change Accountability - takes responsibility for own actions and promotes good team working Ability to promote change in working practices Good time management with ability to prioritise own workload Able to communicate at all levels within and outside the Trust. Competent and conversant with information technology and associated tools specifically experience of electronic clinical patient record systems, Word, Excel, PowerPoint and e-mail. Good keyboard skills. Good IT skills and competency COMMUNICATION SKILLS Able to demonstrate a good standard of English language Evidence of a good standard of Literacy / English language skills Ability to communicate with patients and colleagues PLANNING & ORGANISING SKILLS Prioritise own work efficiently and effectively Able to work autonomously and organise own caseload Ability to organise and respond efficiently to complex information PHYSICAL SKILLS Able to cope in a busy working environment To have highly developed physical skills and manual dexterity Ability to cope with on occasion working in a stressful environment and with emotional, confused and distressed patients and carers OTHER Willingness to use technology to improve standards of care and support to our patients Car Driver (Full UK Driving License or equivalent) Enthusiastic, motivated, conscientious and able to meet deadlines Requirement for regular lone working Demonstrate willingness to learn and develop new skills Openness - Shares information and good practice appropriately Mutual respect - Treats others with courtesy and respect always Reliable, polite and approachable Professionalism Team player Flexible and adaptable approach to work Excellent timekeeping and flexibility Patient centred approach to working Knows own professional and personal limitations and seeks advice where necessary Problem solving skills Decisive Desirable KNOWLEDGE Understanding of medicines management in both primary and secondary care environment. Knowledge of drugs used in the treatment of common chronic conditions. SKILLS & ABILITIES Ability to design and co-ordinate audit. Training skills SUPPORTING BEHAVIOURS To carry out this role successfully the post holder needs to be fully aware of and adhere to Trust values/standards and reflect these as their behaviours: Outstanding Care: We treat everyone with dignity, kindness and respect. We involve patients, relatives, carers and colleagues in decision-making. I ensure that my actions contribute to outstanding care regardless of my role. I admit mistakes, apologise and learn from them. I champion the health, safety and wellbeing of patients, relatives, carers and colleagues. I speak up when others cannot. Listening and Leading: I lead with empathy, taking responsibility for how my emotions and actions affect others. I inspire others to embrace change, encouraging them to see their part in the bigger picture. I strive to be the best I can be. I value the opinions and contributions of colleagues, patients and others. I encourage innovation and am open to new ideas. I listen with interest and act if I am able. Working Together: I collaborate with others to achieve shared goals. I communicate clearly and appropriately. We work together to overcome challenges. I ask for help and always assist those in need. I thank colleagues for their contributions and celebrate shared successes. I use resources effectively, treating every as if it were my own. Person Specification Qualifications Essential PROFESSIONAL REGISTRATION Registered pharmacy technician with The General Pharmaceutical Council QUALIFICATIONS & TRAINING NVQ level 3 / BTEC in pharmaceutical sciences or an equivalent recognised Pharmacy Technician qualification. Evidence of further professional development SW Medicines Management accredited technician or equivalent including: Managing Patient Medication Medicines Reconciliation Discharge Facilitation Desirable APTUK membership Experience Essential Significant post registration experience Experience of working as a Senior Pharmacy Technician within primary or secondary care. Development and training of others Experience of working within multidisciplinary teams Desirable Experience of training and supervising staff Working with patients in a domiciliary setting Lone working Project management experience Examples of contribution to audit and project work Additional Criteria Essential KNOWLEDGE Knowledge of principles relating to good medicines management in a hospital and community setting Knowledge of risk management issues Knowledge of drugs used in the treatment of common chronic conditions. SKILLS & ABILITIES Self-motivated and able to work independently Time management and problem-solving skills Ability to work under pressure Excellent communicator, both verbally and in writing Team player with leadership skills Ability to identify training needs of self and colleagues Flexible attitude to service provision and an enthusiasm for change Accountability - takes responsibility for own actions and promotes good team working Ability to promote change in working practices Good time management with ability to prioritise own workload Able to communicate at all levels within and outside the Trust. Competent and conversant with information technology and associated tools specifically experience of electronic clinical patient record systems, Word, Excel, PowerPoint and e-mail. Good keyboard skills. Good IT skills and competency COMMUNICATION SKILLS Able to demonstrate a good standard of English language Evidence of a good standard of Literacy / English language skills Ability to communicate with patients and colleagues PLANNING & ORGANISING SKILLS Prioritise own work efficiently and effectively Able to work autonomously and organise own caseload Ability to organise and respond efficiently to complex information PHYSICAL SKILLS Able to cope in a busy working environment To have highly developed physical skills and manual dexterity Ability to cope with on occasion working in a stressful environment and with emotional, confused and distressed patients and carers OTHER Willingness to use technology to improve standards of care and support to our patients Car Driver (Full UK Driving License or equivalent) Enthusiastic, motivated, conscientious and able to meet deadlines Requirement for regular lone working Demonstrate willingness to learn and develop new skills Openness - Shares information and good practice appropriately Mutual respect - Treats others with courtesy and respect always Reliable, polite and approachable Professionalism Team player Flexible and adaptable approach to work Excellent timekeeping and flexibility Patient centred approach to working Knows own professional and personal limitations and seeks advice where necessary Problem solving skills Decisive Desirable KNOWLEDGE Understanding of medicines management in both primary and secondary care environment. Knowledge of drugs used in the treatment of common chronic conditions. SKILLS & ABILITIES Ability to design and co-ordinate audit. Training skills SUPPORTING BEHAVIOURS To carry out this role successfully the post holder needs to be fully aware of and adhere to Trust values/standards and reflect these as their behaviours: Outstanding Care: We treat everyone with dignity, kindness and respect. We involve patients, relatives, carers and colleagues in decision-making. I ensure that my actions contribute to outstanding care regardless of my role. I admit mistakes, apologise and learn from them. I champion the health, safety and wellbeing of patients, relatives, carers and colleagues. I speak up when others cannot. Listening and Leading: I lead with empathy, taking responsibility for how my emotions and actions affect others. I inspire others to embrace change, encouraging them to see their part in the bigger picture. I strive to be the best I can be. I value the opinions and contributions of colleagues, patients and others. I encourage innovation and am open to new ideas. I listen with interest and act if I am able. Working Together: I collaborate with others to achieve shared goals. I communicate clearly and appropriately. We work together to overcome challenges. I ask for help and always assist those in need. I thank colleagues for their contributions and celebrate shared successes. I use resources effectively, treating every as if it were my own. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Somerset NHS Foundation Trust Address Bridgwater Community Hospital Bower Lane Bridgwater Somerset TA6 4GU Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)