Property Maintenance Officer / Shift Engineers
Imperial London Hotels Group based in Royal National Hotel
Hours: 40 hours a week (5/7 days a week; flexibility is required)
Salary: £, + Benefits
About Us: Imperial London Hotels has been running hotels in Central London for over 100 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes:
1. The Royal National Hotel - UK’s largest hotel with over 1,000 rooms
2. The Bedford Hotel
3. The President Hotel
4. The Tavistock Hotel
5. The Morton Hotel
6. IHG Branded Holiday Inn Bloomsbury
Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2026.
We are now recruiting Shift Engineers across our Royal National Hotel. We don't want you to work for us, we want you to work with us and be part of our ILH Family.
With over 6,000 bedrooms and 6 restaurants across our 7 Imperial London Hotels, our maintenance team is never short of something to do. Working with the Maintenance Manager, you are responsible for ensuring our hotels and other buildings are well presented and maintained at all times to deliver an exceptional experience for our guests.
No two days are ever the same in this role, though some of your key duties will include:
1. General building repairs
2. Minor electrical work
3. Painting
4. Carpentry work
5. Outdoor landscaping and grounds maintenance
6. Testing and monitoring the BMS
7. Supervising contractors where necessary
You will coordinate your daily tasks and any other scheduled maintenance activity with your front of house team to ensure requests are managed promptly while operating in a safe and efficient way according to all H&S legislation and company policy.
What We’d Like From You:
If you’ve gained previous experience as a Shift Engineer or in general maintenance tasks, that would be beneficial. We are looking for an individual who loves to roll up their sleeves and isn’t shy of hard work. We’ll provide the training and support that you need to be successful in your role.
Flexible and adaptable with a can-do attitude, you should have the ability to prioritise workloads and deal with potential emergency situations if they arise. Able to work independently and as a team player, you’ll be comfortable front and back of the house and confident in speaking to both our guests and individuals across the business.
What You’ll Get in Return:
* Holidays (inc. of bank holidays) pro-rota increasing with length of service up to 28 days
* Free meals on duty
* Uniform & dry-cleaning
* Workplace pension scheme
* £400 Refer a Friend Scheme
* Employee recognition and awards
* Social events
* Interest-free Season Ticket Loan / Travelcard Loan
* 20% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
* Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
* Shopping discounts across several high-street brands and online retailers
* Sabbatical leave (subject to eligibility)
* Mental health first aiders support & well-being
* Employee Assistance Programme supported by Hospitality Action including Career Guidance, Life Coaching & Tenancy Agreements, and Legal & Financial Assistance
* Wellbeing Tools e.g. personal counselling, addiction support, digital fitness programmes, nutrition guides, and recipes
Career & Development Benefits:
* Training and development through our Imperial London Hotels Academy
* Access to fully funded apprenticeships (subject to eligibility)
* £200 for your chosen course for development once you complete our Buddy programme (subject to eligibility)
* Access to Supported Study Scheme (subject to eligibility)
* Annual Free English Course accredited by UCL Centre for Languages & International Education
* Opportunity to explore other roles within Imperial London Hotels after 1 year of service
Extended Benefits:
* Technology Scheme (subject to eligibility)
* Cycle to Work Scheme (subject to eligibility)
* Workplace Nursery Scheme (subject to eligibility)
* Electrical Car Scheme for senior management positions only (subject to eligibility)
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