Benefits:
* 22 Days Holiday, plus Bank Holidays
* Company Pension
* Life Insurance
* Death in Service
* Employee Car Scheme (after six months of employment)
* Membership to our Brindley Discount Club, save up to £1,000 per year on everyday expenses
Salary: £28,000 - £30,000 OTE per year
Closing Date: 08/07/2025
Job Introduction
Brindley Volvo are currently looking to recruit a full time, Experienced Service Advisor to be based at our busy site on West Street, Wolverhampton. We require a highly customer focused individual, to deliver exceptional service and advice to all our customers. Previous experience in a similar role will be required.
About the Role
* Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
* Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover
* Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls
* Liaising with the Workshop to ensure customers' vehicles are ready on time
About You
* You will have the passion to deliver an excellent customer experience and the ability to quickly establish and build rapport with our customers
* A well-presented individual with a desire, attitude and character to succeed
* You will have excellent organisational skills and punctuality
* You will have great administrative skills with knowledge of dealer management systems
Why Brindley?
Founded in 1931, Brindley Group stands as one of the largest privately and family-owned motor retailer groups in the Midlands. We employ locally over 300 and we are still growing. The Brindley Group currently represents 9 of the world's most prestige vehicle brands; in 13 dealerships across the West Midlands, we provide a fantastic working environment and we are committed to 'Developing Talent' and 'Building Careers'.
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