UX Designer
Role overview:
Responsible for the design of our digital products and services. UX Designers are at the apex of problem solving; utilising research and testing methods, collaborating with developers and business stakeholders alike, to realise the best solution for both the end user and the business.
Responsibilities:
* Develop storyboards, wireframes, mock-ups, and prototypes to effectively communicate and design ideas for strategic projects and product developments
* Participating in user research and leveraging user analytics to gauge the usability of new and existing products/features, with the ability to analyse and predict user behaviour
* Use inputs from multiple sources to understand and empathise with customers and team members' needs, to create effective and innovative customer and user journeys.
* Participating in team iteration planning, refinement, retrospectives, and reviews
* Collaborating with project stakeholders to help understand and define customer value
* Design and test UI elements such as menus, CTAs, banners, page layouts, flows and landing pages on web and mobile platforms
Role objectives and KPI’s:
* UX Benchmarking
* (Time on task, Customer Satisfaction, Task Success Rate, User Error Rates)
Skills and Experience:
* Proven track record within UX and UI visual Design
* A/B testing experience
* Experience ensuring all designs are in keeping with our brand guideline and are accessibility compliant
* Track record transforming business requirements, data points and user needs into creative solutions that meet the strategic goal
* Experience working with Agile delivery methods and teams
* Working knowledge of the following technologies and software: AdobeXD, Figma, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
* Excellent written and verbal communication skills and ability to prioritize tasks based on business objectives
Training requirements for the role:
* Experience with broader Quantitative experimentation strategies
* Awareness and understanding of how experimentation factors commercially to the business
* Broader understanding of product strategy