The Hotel Services Assistant is part of the chain involved in inpatient and day patient catering and will be responsible for the regeneration of foods, the delivery and return of regeneration trolleys to and from the kitchen and for the cleaning of the Ward Kitchen and all kitchen equipment.
The Hotel Services Assistant will also be responsible for general Domestic duties. The Hotel Services Assistant will be expected to provide a high quality efficient service that fulfills the needs of the Department in accordance with service level agreements.
Main duties of the job
Catering
1. To receive instruction from Supervisor, Sister/Deputy of the time to start the regeneration cycle for chilled food and liquids and emergency meals, which require heating by microwave, to ensure that the service of meals is suitable.
2. Prepare and cook special dietary meals and snacks for patients i.e. Nutripenic, C.C.U. etc.
3. To receive food deliveries and store appropriately.
4. To probe foods for temperature and record findings as appropriate.
5. The regeneration of foods in line with cook-chill/cook-freeze guideline including the delivery and return of regeneration food trolleys to/from the kitchen.
6. To prepare and assemble crockery, cutlery and utensils for each patient meal service and the buttering of bread.
7. To prepare and serve morning and afternoon beverages to patients when necessary and to collect, wash, refill and distribute water jugs and tumblers.
8. To clear and wash all crockery, cutlery, glasses etc. using appropriate dishwashing machine and detergent.
9. The cleaning of the kitchen and associated areas, and equipment using appropriate detergents/chemicals.
Domestic
1. Cleaning of all hard floor surfaces by static mopping, damp mopping or vacuuming. The buffing, spray cleaning and scrubbing of hard floor surfaces.
2. Vacuuming of soft floor coverings.
3. Cleaning of sanitary and bathroom accommodation.
4. Damp dusting and polishing of all furniture, fixtures and fittings.
5. Appropriate care of soft furnishings, curtains and blinds.
Job responsibilities
1. To comply with all aspects of the Environmental Health Regulations, the Trust's codes of practice on hygiene, food preparation and service, pest control etc. and all aspects of security and fire procedures and regulations in the catering areas.
2. To maintain a neat and clean appearance and display a courteous and pleasant manner at all times. To wear protective clothing provided.
3. The post holder will participate in any training and staff appraisals as appropriate.
4. In common with all Trust employees, the post holder will be required to maintain complete confidentiality in relation to patients, staff and the Trust's business.
5. The post holder will adhere to all Departmental/Trust policies and procedures (including Financial, Personnel and Health and Safety).
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person Specification
Qualifications
* Basic Numeric and Literacy skills
Experience
* Experience of large scale catering/hospital environment
Attributes/Skills
* To work on own initiative or as part of a team
* Basic organisational and communication skills
* To be able to relate well in a wide range of situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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