We are looking for an experienced and enthusiastic Retail Sales Assistant to join our busy store team in Merry Hill. This is an excellent opportunity for someone who enjoys working in a fast-paced retail environment and takes pride in delivering exceptional customer service.
Key Responsibilities:
* Greet and engage customers, ensuring they feel welcomed and valued.
* Provide in-depth product knowledge and expert advice to help customers make informed purchasing decisions.
* Maintain a high standard of customer service, addressing queries and resolving any issues efficiently.
* Upsell and cross-sell products to maximize sales opportunities.
* Assist with stock management, including replenishment and organizing displays to maintain a visually appealing store.
* Operate the till and handle transactions accurately and efficiently.
* Ensure the store remains clean, tidy, and safe for both customers and staff.
* Support the team in achieving sales targets and contributing to the overall success of the store.
Ideal Candidate:
We are seeking a proactive and friendly individual who is passionate about retail and customer satisfaction. The ideal candidate will have prior experience in a sales assistant role and be comfortable working in a busy, customer-focused environment.
Skills and Experience Required:
* Proven experience as a Retail Sales Assistant or in a similar customer-facing role.
* Excellent communication and interpersonal skills, with a focus on customer service.
* Ability to build rapport with customers and colleagues.
* Strong sales skills, including upselling and cross-selling.
* A proactive approach to problem-solving and multitasking in a busy environment.
* Knowledge of vaping products (desirable but not required).
* Ability to work as part of a team and contribute to a positive work environment.
Salary and Hours:
* Competitive hourly rate based on experience.
* Full-time position, with a minimum of 35 hours per week (including weekends).
Benefits:
* Staff discount on products.
* Pension scheme (where applicable).
* Opportunities for career progression within a growing company.
How to Apply:
If you're ready to bring your sales experience and enthusiasm to a busy, dynamic store, we’d love to hear from you! Submit your CV and cover letter today.
Job Types: Full-time, Part-time, Permanent, Temporary
Pay: £11.44-£13.00 per hour
Benefits:
* Company pension
* Employee discount
Schedule:
* Day shift
* Monday to Friday
* Weekend availability
Experience:
* Retail sales: 1 year (required)
* customer service: 1 year (preferred)
Work Location: In person