Inbound Sales / Customer Serviuce
Renewal Consultant / Bedford
Full Time, office based.
Working for a well established Insurance Broker you will be taking inbound calls from customers enquiring about renewing or upgrading their insurance policies. The idea candidate will have a proven track record in Customer Services, Sales or Account Management. Have a hungry approach toward telesales, amazing attention to detail, be enthusiastic with the desire to succeed.
This forward-thinking company encourage team members to take industry exams and financially reward you when passed. Given the ambitious yet realistic expansion plans, long-term progression opportunities exist for hungry candidates.
General duties:
* Speaking with existing customers about policies due for renewal.
* Build rapport with customers while renewing insurance policies over the phone.
* Handling objection, any issues or counter quotes from other insurance providers or brokers where necessary in a professional way.
* Taking policy details ensuring every piece of information is correct and managing the relevant paperwork.
* Scoping out opportunities for other potential insurance policies to quote or referrals to pass over to the sales team.
Essential skills:
* Proven track record in customer services/sales/account management
* Driven and hungry approach toward sales
* Attention to detail.
* Enthusiastic persona with the desire to succeed.
Package
* OTE in range of £24 - £28,000
* 9.30am start 5pm finish
* Encouraged to achieve a Cert CII qualification.
* Fully expensed qualification plus bonus of £1,000 paid on completion.
* 20 days holiday plus an extended Christmas shutdown
* Regular company business and social events