Job Description
Referrals Team Apprentice
Are you looking to kickstart your career in a dynamic and supportive environment? Do you have solid communication skills and a passion for helping people? If so, our Referrals Team Apprentice could be the perfect opportunity for you!
Salary: Starting £230 per week with clear progression through apprenticeship to £330 per week at qualification - rising to £264.25 starting in April 2025.
Hours: Monday - Friday 9am to 5pm - 35 Hours per Week
Location: Bromsgrove
Contract Type: Fixed Term 18 months
Course Information: Business Administration Level 3 - You will be allocated the time required during the working week to attend learning that supports your apprenticeship course.
Benefits: 30 days' Annual Leave increasing to 35 days' with length of service + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme, Free Parking and Paid training with a view to obtaining a recognised qualification within Administration, Completion of Functional Skills Level 2 in Maths and English alongside your qualification
About Us
We are Polaris, one of the UK's largest leading communities of children's service providers.
Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts.
Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their future.
This apprenticeship will provide an exciting role for someone who wants to join a fantastic team in a fast-moving, progressive organisation.
Key responsibilities
* With support and training, learn to identify potential foster carers and assist in the matching process to help place children and young people in suitable homes.
* With guidance, proactively encourage placement referrals from Local Authorities/Trusts and remain open to all potential placement opportunities for both new and existing stakeholders.
* With guidance, develop an understanding of fostering regulations and related legislation, ensuring compliance with company policies and procedures in the placement of children and young people with foster carers.
* With training and support, develop a strong understanding of our services to confidently offer suitable options that meet the needs of the children, young people, and families.
* With support, assist in the growth of placements in line with Area Growth Plans.
* With guidance, ensure referrals for children and young people are actioned within the required response timescales.
* With support, learn to build and maintain positive business relationships with Local Authorities and Trusts using various communication methods.
* Learn to accurately maintain the department's Databases and any other Company IT Systems.
* With guidance, ensure funding agreements are produced accurately and/or chased up promptly and renewed as required.
* Ensure security and strict confidentiality in line with company policies and procedures and Data Protection Legislation.
* Display a professional, positive and helpful image of the organisation and deliver first-class customer service at all times.
* Attend Team and Agency Meetings as required.
* Communicate effectively to all customers, internal and external to the Group.
* Comply with Equal Opportunities Policy and Procedure in all employment practices.
The ideal candidate must have the following skills and experience:
* Basic administration skills.
* GCSE/equivalent in Maths and English - This can be completed alongside your qualification if not already obtained.
* Ability to manage own workload and work independently.
* Excellent customer service skills.
* An understanding of the use of IT and electronic communications, including Microsoft Office (eg Word, Excel and Outlook).
* Good organisational skills.
* Be open to direction, using initiative to seek advice where necessary
If this sounds like it could be you, we would love to hear from you.
Interviews may take place over Microsoft Teams or in person at our Bromsgrove Office.
The successful candidate will be required to complete a standard DBS check, the cost of which will be met by Polaris.
Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates.
Polaris is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff to share this commitment
INDCOMMP
PandoLogic. Keywords: General Labor, Location: Bromsgrove, ENG - B60 2BQ