Job Summary:
We are seeking a motivated and detail-oriented Sales Coordinator to join our dynamic team. The Sales Coordinator will play a vital role in supporting the sales team, maintaining client relationships, and ensuring efficient communication across various channels. This position requires excellent organizational skills, strong communication abilities, and proficiency in CRM tools to help drive sales growth and enhance customer satisfaction.
Key responsibilities
Communicate with clients to understand their needs and assist in respond to inquiries coming through different digital and social media channels i.e. FB chat bot, LinkedIn, emails, Webpage contacts.
Work closely with Sales executives and client acquisition manager to implement sales strategies.
Follow up with potential clients, disseminate timely and accurate information related to service offerings, price and delivery timeline.
Record sales prospects and lead status in the hubspot/CRM platform.
Attend various company events and promotional activities.
Communicate with clients to collect service experience and share Google or trust pilot link.
Qualifications and Skills:
Proven experience in sales coordination, customer service, or a related role.
Strong communication and interpersonal skills.
Proficiency in CRM platforms (e.g., HubSpot) and Microsoft Office Suite.
Ability to multitask, prioritize, and manage time effectively.
Familiarity with digital and social media platforms for client interaction.
Key Attributes:
Detail-oriented with strong organizational skills.
Proactive and self-motivated team player.
Excellent problem-solving and follow-up skills.
Customer-focused with a commitment to delivering exceptional service.