Exciting careers.
At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Cluster Operations Manager to join our team and play a key role in driving excellence and innovation in Cambridge.
About the Role
Control and monitor full financial activities undertaken to maximize the profitability of the contract and manage costs effectively, while delivering value-adding services to the client organization. Manage delivery through service teams while promoting an ethos of teamwork to instill a culture of continuous improvement and service excellence. Be proactive in delivering operational excellence that will drive client confidence and breed a culture of ‘Best in Class’ with client and team needs at the heart of the operation, driving our Sodexo values at every opportunity. Management of the full IFM operations across the cluster in Central Cambridge to ensure effective and efficient service delivery through compliance with legislation and Sodexo and contractual requirements, including the delivery of defined budgets and profit margins.
What We’re Looking For
1. Proven experience in management, facilities, or customer service.
2. A proactive and solution-focused mindset.
3. An ability to thrive in a fast-paced, dynamic environment.
What We Offer
1. A competitive salary and benefits package.
2. Opportunities for professional growth and development.
3. A supportive and inclusive work environment.
4. The chance to make a difference in client satisfaction, sustainability, or operational excellence.
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards, and benefits for our colleagues and their families:
1. Unlimited access to an online platform offering mental health and wellbeing support.
2. An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
3. Access to a 24hr virtual GP Service.
4. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
5. Save for your future by becoming a member of the Mercer Aspire Pension Plan.
6. Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
7. Bike to Work Scheme to help colleagues do their bit for the environment while keeping fit.
Ready to be part of something greater? Apply today and start your journey with Sodexo!
Package Description
Cluster Operations Manager
Monday to Friday
40 hours per week
Competitive Salary with Excellent Benefits
About The Company
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability Network, So Together, Generations, and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability and making sure disabled people have the chance to fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
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