Work within the Critical Care Unit to facilitate the smooth running of the patient's journey by ensuring co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.
Main duties of the job
As a patient's relatives and visitors first and last point of contact with the service, special attention should be given at all times to ensure a positive experience by providing a welcoming, helpful and supportive admin service.
To provide efficient admin support to the medical, nursing and support staff.
To ensure the IT system is appropriately kept up to-date to ensure the location of all patients is accurate.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally.
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
1. Identity Checks
2. Professional registration and qualification checks
3. Employment history and reference checks
4. Occupational Health clearance
5. Satisfactory Disclosure and Barring Service check
6. Right to work in the UK
For further information please visit:
NHS Employers
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Qualifications
* PAS Accreditation
* NHS Admin Accreditation Award
Experience
* Previous administration/reception experience
* Previous experience within the NHS
* Previous experience of dealing with challenging situations
Skills
* Good computer and keyboard skills
* Ability to work on own initiative with minimal supervision
* Ability to prioritise an unpredictable workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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