Our client is a successful Altrincham business and they are looking for an administrator who will play a pivotal role in ensuring excellent customer service, processing orders and supporting the sales team. This proactive role will not only involve day-to-day administrative tasks but also provide opportunities to assist in driving growth, enhancing customer relationships and contributing to customer engagement strategies. Key Responsibilities:- Efficiently process customer purchase orders and supplier invoices. Manage and update the sales ledger, maintaining consistent communication with suppliers and customers. Raise, verify and send order acknowledgements and invoices. Build and nurture strong relationships with both suppliers and customers. Perform general administrative tasks such as managing shared inboxes and maintaining databases/spreadsheets. Support, if required, credit control and assist in resolving customer inquiries. Prepare customer quotations and support the sales team in securing new business. Proactively assist in various administrative and sales-related tasks as required to support the wider team. Skills, Qualifications & Experience Required:- Experience in a customer service role, preferably within small to medium-sized businesses. Excellent interpersonal skills with the ability to foster positive relationships both internally and externally. Strong attention to detail with the ability to manage multiple tasks simultaneously. Able to work in a dynamic, fast-paced environment and handle shifting priorities. A pro-active, problem-solving mindset. Self-motivated, reliable and able to work collaboratively within a small team. Minimum GCASE Maths & English or equivalent. Proficiency in Microsoft Word and Excel is helpful. A strong commitment to customer satisfaction and a "can-do" attitude. The hiring company employ professional, dedicated and customer-focused people. They reciprocate with exceptional loyalty and respect, providing an enjoyable and rewarding workplace. If you are interested in a role with real long-term opportunities, please send in an application as soon as possible