Linton Lodge Oxford, part of the Best Western Signature Collection, is seeking a dynamic and customer-focused Food and Beverage (F&B) Assistant. This is an excellent opportunity for individuals who are passionate about hospitality and committed to delivering an exceptional guest experience.
Key Responsibilities:
* Guest Service Excellence: Provide high standards of hospitality by efficiently handling guest requests, maintaining knowledge of all food and beverage menus, and ensuring compliance with company SOPs and QA standards.
* Operational Support: Assist with all F&B operations, including handling orders, using the Point of Sale (POS) system, and ensuring that cleanliness and safety standards are maintained throughout the restaurant and bar areas.
* Customer Care: Deliver friendly, professional, and courteous service at all times. Address guest inquiries, resolve issues and service excellence processes to ensure full customer satisfaction.
* Team Collaboration: Work closely with other departments to ensure smooth coordination and an exceptional guest experience. Support colleagues in achieving department goals and maintaining seamless service delivery.
* Sales Support: Actively promote hotel services, up-sell food and beverage items.
* Compliance and Safety: Adhere to all legal responsibilities, including food hygiene, health and safety regulations, and fire safety procedures. Maintain personal and workspace cleanliness in line with the hotel's grooming standards.
Requirements:
* Enthusiasm for providing outstanding guest service within the hospitality sector.
* Flexibility to work shifts, including evenings, weekends, and holidays.
* Strong communication skills and the ability to work well as part of a team.
* Experience with POS systems and cash handling procedures is a plus.
Why Join Us?
* Be part of a reputable hotel known for its commitment to quality and guest satisfaction.
* Competitive salary and opportunities for career growth in the hospitality industry.
* Training and development opportunities to enhance your skills and advance your career.
If you're passionate about hospitality and want to be part of a vibrant team, we invite you to apply. Send your resume to Faycal Bennani at .
Join us at Linton Lodge Oxford and play a key role in delivering an exceptional dining experience!
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