Job Description:
Fitness Professional - Bank
Richmond Village, Stroud Road, Painswick, Gloucestershire, GL6 6UL
Salary range: £11.60 per hour
Bank – flexible hours between 7am and 8pm
We consider all types of flexibility, including hours and working patterns.
We make health happen
Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives.
As a Fitness Instructor you’ll act as an Ambassador for the Wellness Spa, providing professional exercise therapy and ensuring the fitness areas and activities are promoted and run efficiently, exceeding member expectations at all times.
You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships.
This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform.
You’ll help us make health happen by:
1. Assisting members in setting and achieving their fitness goals, offering advice and encouragement to each member during their visit
2. Ensuring you’re aware of every member’s health status prior to each appointment, ensuring records are updates as necessary
3. Ensuring all Wellness Spa users receive sufficient instruction to ensure safe exercise
4. Dealing with all membership queries and bookings quickly, effectively and in a courteous manner both over the phone and in person
5. Cleaning and maintaining all the Wellness Spa areas and equipment - completing daily checks as required, detailing all areas that require cleaning/maintenance attention
6. Supporting membership retention through actively encouraging member participation and promoting a helpful and fun filled atmosphere to encourage repeat visits
7. Informing the Wellness Spa Manager of any relevant issues at all times
8. Developing and promoting organised events such as fitness challenges and group activities
9. Supporting the Spa Manager to increase visits and revenue, promoting other services in the spa as required
10. Covering reception and taking phone bookings/enquiries in the absence of the Receptionist
Key Skills / Qualifications needed for this role:
You currently hold an approved fitness qualification and you’re skilled in the safe and proper use of weights, cardiovascular and flexibility equipment. You’re able to treat basic injuries and respond appropriately to emergencies. Friendly and approachable, you have excellent interpersonal skills and always deliver the highest standard of customer service. An excellent communicator with good organisational and promotional skills. With a keen eye for detail, you’ll understand the importance of creating a safe and clean environment for our members.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.