We are recruiting on behalf of a long-time client, a leading software company in the energy sector that has worked with some of the biggest names in the industry With over 20 years of delivering top-tier software and holding more than 55% of the market share, their growth is a testament to the amazing team they have built - with strong staff retention and continuous expansion. Senior IT Support Engineer Sedgefield/Hybrid £35,000 - £50,000 (DOE) Responsibilities : Resolving advanced 2nd line/3rd line tickets, escalating where necessary Providing support across Windows Server, Office 365, and various hardware systems Managing network setups, troubleshooting routers, switches, and firewalls Maintaining and optimizing virtual servers and cloud technologies Collaborating with the Project & IT Manager to keep the company's tech infrastructure running smoothly Working closely with internal teams to provide deskside support and ensure seamless operations Tech Stack : Windows Server Office 365 Networking (Routers, Switches, Firewalls) Virtual Servers Hardware support and troubleshooting Benefits : 33 days paid annual leave Quarterly bonus of up to £1000 Hybrid working - only two days in the office Company pension scheme Electric car scheme On-the-job training with plenty of room for professional growth If you're ready to take your career to the next level and be part of a dynamic, forward-thinking company, this could be the perfect opportunity for you. Click apply to be considered. For further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey. obyrne in technology group. com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.