Our Organisation
Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Gloucester.
Your Opportunity
This is a permanent position. You will be required to work a minimum of 8.25 hours per week including some Saturday mornings. The pay rate is £12.77 per hour, paid to you at the end of every month.
As a Test Centre Administrator, you will support many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres. You will be responsible for providing a secure exam/test delivery whilst offering exceptional customer service in a comfortable, friendly environment.
Your Responsibilities
1. Welcome, greet and check-in customers/test-taking candidates.
2. Comply with all exam testing security and procedures and follow company policies using careful judgment.
3. Verify customer/candidate personal identification documents and explain the exam testing process/rules.
4. Proctor/invigilate candidates while they are completing their exam/test.
5. Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Centre.
6. Perform some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday.
Our Successful Applicant
We are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).
You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website.
What to expect from Pearson
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: TESTING CENTER
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type: On-site
Req ID: 17383
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