Our Organisation
Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Cheltenham.
Your Opportunity
This is a permanent position requiring a minimum of 8.25 hours per week, including some Saturday mornings. The pay rate is £12.77 per hour, paid at the end of every month.
As a Test Centre Administrator, you will support various test-taking candidates visiting our Pearson VUE Test Centres to complete their exams. You will be responsible for providing secure exam delivery while offering exceptional customer service in a friendly environment.
Your Responsibilities
1. Welcome, greet and check-in customers/test-taking candidates.
2. Comply with all exam testing security and procedures and follow company policies using careful judgment.
3. Verify customer/candidate personal identification documents and explain the exam testing process/rules.
4. Proctor/invigilate candidates while they are completing their exam/test.
5. Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre.
6. Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
Our ideal applicant will be a true team-player with availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night, and weekends, therefore we require a flexible colleague.
Our Successful Applicant
We are looking for a friendly and professional team-player with school qualifications in English and Maths. Experience with Microsoft Office (Word, Excel, and Outlook) is advantageous.
You must be flexible to work different days and times and be comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and noticing details from a distance. You should be able to sit for long periods and escort candidates to and from the exam/testing room.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now.
What to expect from Pearson
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, and all individuals are supported in reaching their full potential.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: TESTING CENTER
Organization: Assessment & Qualifications
Schedule: PART_TIME
Req ID: 18078
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