Role: Support Worker
Pay: From £12.00 per hour, based on qualifications and experience.
Contract: Full time / Part time
Location: You will be regionally employed to support our services across the Prudhoe area.
Availability: 7-days per week for days, sleep-in, awake nights, plus rota of weekend shifts.
Schedule: Shifts are variable and are based on client needs and can consist of:
• Range: Weekends / Monday to Friday
• Days: 8am - 8pm / 8am - 10pm / 3pm - 8pm / 10am - 6pm
• Awake nights: 8pm - 8am
• Sleep-in: 10pm - 8am
Ability to Commute/Relocate: Reliably commute or plan to relocate start (required)
Driving: Licence is preferred but not essential.
Language: English (required)
About Shine Care
When we set out eleven years ago, our mission was very simple – we wanted every person involved with Shine Care to live a happy and fulfilling life, by putting people first.
Our Vision remains unchanged – ‘To be recognised as leading the way as inspirational, innovative, complex care experts in the Northeast.’
This starts with our diverse team. We believe that happy, engaged staff are what clients need to be happy and engaged as well. The success and growth of our business are thanks to our dedicated team members, delivering care for our clients, building meaningful long-term relationships, and creating a safe and fulfilling care environment.
Being a small provider, we provide a nurturing environment that benefits both our staff and clients alike. This is achieved for our team members by each having a structured career path that matches their aspirations and abilities.
We pride ourselves in having a supportive and transparent culture that is committed to our mental well-being, work-life balance, health, happiness, and both personal and professional development.
The result of all this is that we enjoy an environment that revolves around feedback, collaboration, support, understanding and a genuine respect for every member of our team. This generates high levels of job satisfaction, the development of long-term skills and a fulfilling, long-lasting career.
Your duties will include, but not limited to:
• To respect the rights, needs and dignity of the client while seeking to ensure that their behaviour does not harm themselves and other people.
• To help create a calm, happy and supportive environment, which promotes the physical and emotional health, security, individuality, and self-esteem of the Client.
• To establish and maintain the trust and confidence of Client and those who are important to them.
• Is able to assist with all aspects of personal care.
• To create opportunities for the Client to develop, establish and maintain personal relationships and social networks, which encourage greater participation and presence in their own community.
• To attend staff meetings, training, and reviews some of which may be outside your working hours.
• To report immediately any incidence, suspicion, or sign of physical or verbal abuse, neglect, or harm of a Client, as outlined in the Whistleblowing Policy and Procedure.
• To be responsible for ensuring that all drugs and medicines are securely stored and administered safely and correctly.
• To monitor Client wellbeing and progress and document notes / complete daily record sheets.
• To report back to line manager on any aspect of the Clients care which, in the view of the care/support worker, warrants investigation or urgent action.
Benefits:
• 28 days annual leave inclusive of bank holiday entitlement.
• Employee Referral Scheme worth £300 per successful referral.
• Access to Blue Light Card Scheme (
• Excellent career progression opportunities.
• Company pension scheme.