Hours: Full Time (basic hours are 09.00 to 17.30)
Based: Hastings
Our company:
UTP is one of the fastest growing merchant service providers in the UK. We provide card machines to small and medium sized businesses in three countries. We are pioneers in security and providing convenient payment methods to our customers.
Our employees are what make up our company. We train each staff member to the highest standard, providing help and guidance at all times.
The role:
In this role you will be cold calling businesses and offering our payment solutions. You will then converge with our Business Development Managers and book them appointments with the business to secure the sale. You will need to be enthusiastic, organised and target driven.
Daily responsibilities:
* Be the voice on the other end of the line, ensuring accurate messages reach our team.
* Immerse yourself in our various departments soaking up knowledge.
* Keep records up to date and share information as needed.
* Shine with your exceptional communication and interpersonal skills.
* Prove your prowess with MS Office, especially Excel.
* Master UTP's products and services.
* Tackle enquiries promptly and efficiently, whether they come from our internal team or external partners.
* Gain insights into our revenue structure and pricing.
* Skilfully handle any issues that may arise during the sales process.
* Exude confidence when speaking with employees over the phone.
* And, of course, handle general administration duties with flourish.
Skills/attributes:
* Strong customer service and communication skills
* Proficiency in Microsoft Office, particularly Excel
* Excellent organisational and time management abilities
* Fluency in English, both written and verbal
Benefits:
* Company events
* Company pension
* Free flu jabs
* Referral programme
* Transport links
* Last Friday of the month, drinks are on us.
* Quarterly team-building events to keep the spirit high.
* An annual awards ceremony that celebrates your achievements.
* Start your Friday right with breakfast on us.
* Your Birthday? It’s a day off.
* Enjoy 21 days of well-deserved holidays.
* Performance bonus
At UTP Group, being diverse and inclusive is always a top priority. We are committed to building a team that reflects a wide range of backgrounds, perspectives and skills. We encourage applicants to apply from all races, religions, nationalities, genders and age groups.
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