ABOUT US
Do you have a sensitive and empathetic nature when working with and advising members of the public on issues which could be difficult?
If this sounds like you, then this may be the job opportunity for you…
The Opportunity
Salary: £31,586 to £34,314 per annum
Working Pattern: Full time, 37 hours per week
Location: Based - Parkside, Horsham (Hybrid working)
Interviews week commencing: 03 February 2025
We have an opportunity within our Finance Directorate, currently seeking a Financial Adult Safeguarding Officer to join our Financial Adult Safeguarding Team. The team is closely linked to adults' safeguarding and deals with the financial affairs of vulnerable people who lack the capacity to manage their own finances, or who are vulnerable to exploitation.
You will work in a team of Adult Safeguarding Officers operating with the Court of Protection / Office of the Public Guardian and / or the Department of Work and Pensions to deal with the property and affairs of people who lack capacity to manage these for themselves, in partnership with the social worker / care manager responsible for their social care needs.
The job involves regularly working with people on subject matter that requires sensitivity and empathy, for example when dealing with people who may be upset, confused or occasionally angry or defensive. There is a regular and intrinsic requirement to communicate in English with members of the public.
What are we looking for?
* You will demonstrate excellent communication and interpersonal skills in order to advise customers and members of the public on potentially complex information.
* Be able to exercise sensitivity and empathy when working with and advising members of the public on issues which could be sensitive or difficult.
* You will be able to effectively manage your workload and manage priorities to deliver a high-quality financial management service for customers.
* Be comfortable responding independently to unanticipated problems or situations, such as the need to present information in a different way to enable a client with a sensory impairment or other disability to understand.
* You will be proactive with a can-do attitude, as well as being a good team player, keen and able to work collaboratively with stakeholders and partners to achieve outcomes within a complex operating environment.
For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.
Working for us
As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide an great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:
* an excellent local government pension scheme
* generous holiday entitlement of 27 days (plus opportunity to buy additional leave)
* a range of flexible working options, depending on your job role
For a full list this can be found at our Rewards and Benefits page.
Further information
The reference number for this role is CRS00894 .
For an informal conversation or for further information regarding the role, please contact Maria Henderson (FAS Team Manager) at. For issues or queries regarding your application please contact .
To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.
Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.
We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.
CC