Job Description
A fantastic opportunity has emerged for a repairs & maintenance team administrator to join the housing department at one of Adecco's most improved public sector clients on a temporary contract, initially for four weeks (with every possibility of being extended). The successful candidate will support our clients' Assets and Compliance Manager, and Repairs Manager, whilst the incumbent goes on an extended period of leave.\n\nBased in the City of London and required to be in the office hybridly 3 days each week, this is a full time role for 35 hours each week, Monday to Friday. Our client is looking for someone who is available from week commencing Monday 14th April 2025.
The successful candidate will be required to provide a comprehensive administrative service within a small maintenance team, and administrative support across departments to maintain service delivery within our client's Head Office.\n\nReporting into the Director of Property, the key elements of the role include:\n\nProviding administrative support for the asset and repairs teams on a variety of projects as agreed by the Heads of this service area. This role does not involve diagnosing repairs.\nCommunicating effectively with both internal and external customers, focusing on the needs of the customer and ensuring that services and methods of delivery meet their needs and expectations.\nProducing various letters, data analysis and reports pertaining to these services\nTracking and monitoring KPI's and ensuring that main teams data set is updated monthly\nAccurately recording all customer contacts and actions on the customer service management system.\nProducing various standard letters and emails to action\nTaking responsibility for ensuring that repairs requests are recorded appropriately and passed to the appropriate service lead for escalation if appropriate.\nProcessing all invoices and keeping appropriate records\nUndertaking budgetary support, including the raising of purchase orders and processing of invoices and other payments.\nProcessing complex back-office statutory processes and other similar functions.\nCarrying out any other duties consistent with the post that may be required from time to time, at the discretion of the line managerApplicants will ideally have a strong customer focus, previous experience of working in an administrative position and experience of using Microsoft Word and Excel to an intermediate level. Previous public sector housing experience/knowledge would be highly desirable but not essential.
You will need to be able to work independently, follow procedures and be able to speak to customers.\n\nOnly applicants who feel they meet the above criteria, can work from our client's City of London office three days each week and can start in week commencing Monday 14th April 2025 need apply