The Senior Healthcare Support Worker is the role for those who have
experience and training, in clinical practice, in a ward or other clinical setting.
Senior Healthcare Support Workers provide personalised care to service
users, undertaking clinical tasks with supportive supervision as required.
Those in this role will spend significant amounts of time engaging with people who use our services.
We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
About our locations:
Springfield University Hospital, Tooting
Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are coming soon. Close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.
1. Working under the guidance of a Registered Nurse/ AP/NA/B4, to implement
the delivery of quality nursing care, contributing to the physical, psychological,
social, recreational and spiritual care in a recovery-focused way through
therapeutic engagement and activities, and taking steps to address any issues
that arise.
2. Leading on and undertaking activities to ensure that the fundamentals of care
are met - nutrition, hydration, hygiene, comfort, emotional and social support.
3. Supporting junior to staff and leading on providing hands-on care to service
users including:
a. Undertaking 1-1 engagement with service users in an honest, open and nonjudgmental way.
b. Recognising and valuing service users as individuals, acknowledging the
importance of maintaining the service user’s respect and dignity at all times
and ensure that the care provided respects equality and diversity.
c. Escalating any concerns to a Registered Nurse.
d. Monitoring and recording service user clinical observations, such as Physical
observations and vital signs and escalating as appropriate any signs or
symptoms of deterioration or that do not fulfill the personal parameters to the
relevant professional.(Band 4 or Registered Nurse).
e. Implementing the principles of ‘recovery’: encouraging and supporting service
users to engage with healthy lifestyles, facilitating psychosocial activities and
other activities of their interest.
4. Escorting service users, as required, in line with Trust policies.
5. Facilitating the admission and discharge of service users, ensuring needs of the
patient are met including activities such as property checks, orientation to
services, and ensuring that community support needs are met under direction
of a senior clinician.
6. Advocating for service users’ needs and rights within Trust policy.
This advert closes on Tuesday 15 Apr 2025