Join to apply for the Job Vacancy: Cafe & Kitchen Assistant role at Tyne Theatre and Opera House.
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Purpose of Role
As a Cafe Assistant you’ll be the face of Tyne Theatre & Opera House’s brand new Cafe -1867. You’ll need to bring with you a warm and friendly personality delivering excellence to all our guests. You’ll also be first contact for any ticketing queries as we see our Box Office make a move over to the Cafe. The post will include daytime, evening and weekend work.
Job Title: Café & Kitchen Assistant
Reports to: Front of House Manager
Appointed by: Interview Panel
Period of Appointment: Casual
Salary: NMW (£11.44)
Key Responsibilities
* To deliver excellent experiences to all guests whilst showing a passion for the highest level of customer service and satisfaction.
* Be confident in speaking with guests and the team.
* Assisting in stock control, including stock levels, rotation, and receiving deliveries.
* Prepare all F&B offering within the Cafe to spec whilst maintaining food preparation H&S standards.
* Maintain the highest brand standards for 1867 & Tyne Theatre & Opera House.
* Crafting eye-catching displays to entice guests.
* Operating the ePoS taking orders and cashless payments.
* Operate our ticketing system, Spektrix. Selling tickets for events and solving guest queries regarding their ticket.
* Assisting with Hospitality events.
* Co-ordinate with FOH & Bar during show days to ensure a smooth operation of the estate along with maintaining good working relationships.
* Housekeeping of public areas and back of house.
* Ensuring health & Safety compliance in all front of house areas and adhering to regulations and theatre policies and procedures prioritising safety in every task.
* Be Environmentally aware.
* Any other task that is reasonably requested of you to efficiently operate within a busy theatre.
Role Requirements
* Strong communication, teamworking and people skills.
* Embrace the excitement of working under pressure.
* Ability to use initiative and be a self-starter.
* Desire to learn new skills.
* Previous catering/hospitality experience, however training will be delivered.
* High level of attention to detail and excellent numeracy skills.
* Excellent organisational abilities.
* Ticketing experience using a CRM system (Desirable, however training will be provided).
* Food Hygiene Certificate (Desirable).
Applications
To apply, send a CV and covering letter to jobs@ttoh.uk with the subject line “CAFE & KITCHEN ASSISTANT” before 9am on Monday 17 March 2025.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Performing Arts
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