Job summary An exciting opportunity has arisen for a Court of Protection Team Lead to join our COP DoL Team. The ideal candidate will offer support and advice to colleagues and Associates in matters relating to the Mental Capacity Act and Deprivations of Liberty Safeguards to ensure current case law and legislation are used in clinical practice to promote best practice and compliance with the law. The post holder will uphold our values and lead by example, supporting a working culture across UB Healthcare. Main duties of the job To lead on COP applications to ensure compliance with the MCA and COP for a specified cohort of service users. To support and advise colleagues in matters relating to the MCA and DOLS to ensure current case law and legislation are embedded into clinical practice to promote best practice and compliance with the law. This role is in the COP DoL and Complex Care Team, and the successful candidate will work closely with the AACC Team, supporting patients in receipt of NHS funding, including Continuing HealthCare, Joint Health & Social Care Funding, and Complex Care funding. The post holder will be responsible for developing and setting best practice standards relating to the MCA, safeguarding and associated legislation. The post will provide strong professional leadership and expertise to colleagues within UB Healthcare and external stakeholders and partners such as individuals and their representatives, care providers, Local Authorities, ICBs and Provider Trusts. About us UB Healthcare is an exciting new Healthcare Start-up servicing the NHS and Social Care. We deliver outcome-based services, improving patients' lives while creating operational efficiencies for the NHS. Our mission is toimprove outcomes, tackle inequalities, and elevate experiences through collaborative partnerships, transparent communication, and cost-effective value-for-money services for our clients. UBH has an exciting plan to create opportunities and growth for its staff. As a valued team member, you can progress your career with UB Healthcare while delivering rewarding services for patients and families on behalf of the NHS and Social Care. Date posted 29 October 2024 Pay scheme Other Salary £45,000 to £50,000 a year Contract Permanent Working pattern Full-time, Flexible working, Home or remote working Reference number E0457-24-0000 Job locations Office 7 16 Highlands Road Solihull West Midlands B90 4ND Job description Job responsibilities To be responsible for initiating, managing and completing COP applications and advising and supporting patients and their representatives throughout Act in accordance with professional standards, providing professional leadership, motivation, and support to colleagues and associates of all disciplines and ensuring compliance with statutory, mandatory local ICB policy and guidance requirements and professional standards. This will include supportingcapacity assessments and best-interest meetings. Be required to undertake a high level of communication to work with clinical leaders, legal teams, Court professionals, andsenior external colleagues to support the progression of Court applications while also supporting patients and their representatives to improve their experience. To be skilled in effectively communicating complex, sensitive information. To be able to deal with frequent difficult situations arising from the complex nature of CoP applications and apply the least restrictive principles as per MCA 2005. Providing some cover to the wider team in periods of unexpected colleague absence or service pressures. To maintain professional confidentiality in all matters relating to patient care seeking advice, and maintain contemporaneous clinical records in line with professional responsibilities and Standards for Record Keeping. Proactively manage a caseload with highly complex needs and challenging circumstances. A clear understanding of the various COP applications and theability to coordinate and manage a case from start to completion. Attend court hearings where needed, represent the client, and follow the court process, including completing statements and reports. Support clinical associates and staff in relation to complex MCA or CoP matters and preventively work on cases to reduce the need to apply to COP, where appropriate Proactively manage potential COP cases, including leading best-interest meetings and supporting our clients with decision-making. Develop and deliver training to colleagues on MCA, DOLS and COP in accordance with current case law and legislation and with bespoke needs for the clinical area. Provide leadership to UB Healthcare colleagues in relation to MCA and COP matters. Provide and receive highly complex or sensitive information at times when there may be significant barriers to acceptance, such as when presenting an opposing position to Court to that of the patient or their representative. Provide clinical and professional supervision, case management, and specialist advice and guidance to team members. To undertake Quality Audits of COP applications undertaken by UB Healthcare Associate Practitioners and provide both written and verbal feedback to individuals Manage COPDoL applications and MCA matters with equity and consistency. Ensure knowledge and practice are up to date with current case law and legislation changes to inform best practices and deliver up-to-date and relevant leadership and advice. Respond to priority matters within short timescales whilst delivering the same quality and equitable service. To maintain regular 1-1 meetings with theline manager and participate in development programmes. Ensure compliance with professional code of conduct/code of practice and maintain professional registration and training. Instil a culture of patient-centred approach and continuous improvement across UB Healthcare, ensuring all team members understand and deliver their roles effectively. To maintain the reputational standard of our clients whilst representing them in legal matters, including attendance at Court hearings. Work with other senior managers and professionals to gather quantitative and qualitative clinical information to inform the development of new or revised service-delivery models and establish quality benchmarks. Job description Job responsibilities To be responsible for initiating, managing and completing COP applications and advising and supporting patients and their representatives throughout Act in accordance with professional standards, providing professional leadership, motivation, and support to colleagues and associates of all disciplines and ensuring compliance with statutory, mandatory local ICB policy and guidance requirements and professional standards. This will include supportingcapacity assessments and best-interest meetings. Be required to undertake a high level of communication to work with clinical leaders, legal teams, Court professionals, andsenior external colleagues to support the progression of Court applications while also supporting patients and their representatives to improve their experience. To be skilled in effectively communicating complex, sensitive information. To be able to deal with frequent difficult situations arising from the complex nature of CoP applications and apply the least restrictive principles as per MCA 2005. Providing some cover to the wider team in periods of unexpected colleague absence or service pressures. To maintain professional confidentiality in all matters relating to patient care seeking advice, and maintain contemporaneous clinical records in line with professional responsibilities and Standards for Record Keeping. Proactively manage a caseload with highly complex needs and challenging circumstances. A clear understanding of the various COP applications and theability to coordinate and manage a case from start to completion. Attend court hearings where needed, represent the client, and follow the court process, including completing statements and reports. Support clinical associates and staff in relation to complex MCA or CoP matters and preventively work on cases to reduce the need to apply to COP, where appropriate Proactively manage potential COP cases, including leading best-interest meetings and supporting our clients with decision-making. Develop and deliver training to colleagues on MCA, DOLS and COP in accordance with current case law and legislation and with bespoke needs for the clinical area. Provide leadership to UB Healthcare colleagues in relation to MCA and COP matters. Provide and receive highly complex or sensitive information at times when there may be significant barriers to acceptance, such as when presenting an opposing position to Court to that of the patient or their representative. Provide clinical and professional supervision, case management, and specialist advice and guidance to team members. To undertake Quality Audits of COP applications undertaken by UB Healthcare Associate Practitioners and provide both written and verbal feedback to individuals Manage COPDoL applications and MCA matters with equity and consistency. Ensure knowledge and practice are up to date with current case law and legislation changes to inform best practices and deliver up-to-date and relevant leadership and advice. Respond to priority matters within short timescales whilst delivering the same quality and equitable service. To maintain regular 1-1 meetings with theline manager and participate in development programmes. Ensure compliance with professional code of conduct/code of practice and maintain professional registration and training. Instil a culture of patient-centred approach and continuous improvement across UB Healthcare, ensuring all team members understand and deliver their roles effectively. To maintain the reputational standard of our clients whilst representing them in legal matters, including attendance at Court hearings. Work with other senior managers and professionals to gather quantitative and qualitative clinical information to inform the development of new or revised service-delivery models and establish quality benchmarks. Person Specification Experience Essential Understanding of clinical commissioning, including experience in CHC or MH Services and complex packages of care. Experience in service delivery and performance management, working with patients, users, carers and others to help develop plans and improve strategies and the patient experience. Ability to keep up to date and identify changes in legislation, law and policy guidance. Ability to create and maintain effective relationships with internal and external stakeholders, including staff at all levels across health, social care and independent and voluntary sectors on behalf of clients. Provide and receive highly complex, sensitive or contentious information; negotiate with senior stakeholders on difficult and controversial issues; and present complex and sensitive information. Experience of attending Court hearings and giving evidence. In-depth experience and knowledge of The Mental Capacity Act and Deprivation of Liberty Safeguards. Ability to identify changes in legislation and policy and apply that to day-to-day practice within the service. Extensive and confident skills in completing capacity assessments, best interest meetings and being the decision-maker. Understanding of the different types of COP applications and requirements needed to complete an acceptable application. Experience in developing and presenting training to colleagues and external professionals. Understand the sensitive and confidential nature of information discussed in Court and the expectations around the management of that information. Ability to introduce systems and processes which enable services to develop in line with policy requirements. Experience in researching best practices, interpreting their relevance and processes practices. Ability to research, prepare, read and analyse extensive amounts of information in preparation for Court applications, statements and hearings. Experience in writing statements and reports to be presented to the Court and in line with legal expectations. Experience in making Court of Protection applications. Experience of liaising with lawyers and barristers and understanding of their roles and responsibilities. Personal Attributes Essential Resilience skills. Ability to de-escalate and manage challenging situations in a positive way. Problem-solving skills and ability to respond to sudden, unexpected demands. Independent thinker with demonstrated sound judgement, problem-solving and analytical skills. Passion, enthusiasm and drive to improve services for patients and their representatives. Able to work professionally when under pressure in a calm and efficient manner. Used to working in a busy environment as an effective organiser and influencer. Adaptability, flexibility and ability to cope with uncertainty and change. Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions. Excellent and adaptable communication skills. Manage time effectively with the ability to work out of normal office hours as required occasionally. Demonstrate leadership skills - ability to adapt and adjust style to meet the needs of a situation. The post requires occasional and unplanned travel across the footprint of our contracted areas. Focused, organised, self-driven, highly motivated and results-orientated. Excellent written and oral presentation skills. Confident communicator at all levels, both verbal and written. Good working knowledge of Microsoft Office applications. Can do attitude, including problem-solving capabilities. Client-focused with excellent interpersonal skills. Keen to develop and grow a career. Qualifications Essential First-level nurse registered with the NMC or registered Social Worker with Social Work England, Social Care Wales, Scottish Social Services Council or Northern Ireland Social Care Council or a registered Allied Health Professional Evidence of continual professional development Qualified Best Interest Assessor & COP DoL Assessor Desirable Degree level or equivalent experience RMN, Mental Health Experience Person Specification Experience Essential Understanding of clinical commissioning, including experience in CHC or MH Services and complex packages of care. Experience in service delivery and performance management, working with patients, users, carers and others to help develop plans and improve strategies and the patient experience. Ability to keep up to date and identify changes in legislation, law and policy guidance. Ability to create and maintain effective relationships with internal and external stakeholders, including staff at all levels across health, social care and independent and voluntary sectors on behalf of clients. Provide and receive highly complex, sensitive or contentious information; negotiate with senior stakeholders on difficult and controversial issues; and present complex and sensitive information. Experience of attending Court hearings and giving evidence. In-depth experience and knowledge of The Mental Capacity Act and Deprivation of Liberty Safeguards. Ability to identify changes in legislation and policy and apply that to day-to-day practice within the service. Extensive and confident skills in completing capacity assessments, best interest meetings and being the decision-maker. Understanding of the different types of COP applications and requirements needed to complete an acceptable application. Experience in developing and presenting training to colleagues and external professionals. Understand the sensitive and confidential nature of information discussed in Court and the expectations around the management of that information. Ability to introduce systems and processes which enable services to develop in line with policy requirements. Experience in researching best practices, interpreting their relevance and processes practices. Ability to research, prepare, read and analyse extensive amounts of information in preparation for Court applications, statements and hearings. Experience in writing statements and reports to be presented to the Court and in line with legal expectations. Experience in making Court of Protection applications. Experience of liaising with lawyers and barristers and understanding of their roles and responsibilities. Personal Attributes Essential Resilience skills. Ability to de-escalate and manage challenging situations in a positive way. Problem-solving skills and ability to respond to sudden, unexpected demands. Independent thinker with demonstrated sound judgement, problem-solving and analytical skills. Passion, enthusiasm and drive to improve services for patients and their representatives. Able to work professionally when under pressure in a calm and efficient manner. Used to working in a busy environment as an effective organiser and influencer. Adaptability, flexibility and ability to cope with uncertainty and change. Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions. Excellent and adaptable communication skills. Manage time effectively with the ability to work out of normal office hours as required occasionally. Demonstrate leadership skills - ability to adapt and adjust style to meet the needs of a situation. The post requires occasional and unplanned travel across the footprint of our contracted areas. Focused, organised, self-driven, highly motivated and results-orientated. Excellent written and oral presentation skills. Confident communicator at all levels, both verbal and written. Good working knowledge of Microsoft Office applications. Can do attitude, including problem-solving capabilities. Client-focused with excellent interpersonal skills. Keen to develop and grow a career. Qualifications Essential First-level nurse registered with the NMC or registered Social Worker with Social Work England, Social Care Wales, Scottish Social Services Council or Northern Ireland Social Care Council or a registered Allied Health Professional Evidence of continual professional development Qualified Best Interest Assessor & COP DoL Assessor Desirable Degree level or equivalent experience RMN, Mental Health Experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name UB Healthcare Address Office 7 16 Highlands Road Solihull West Midlands B90 4ND Employer's website https://ubhealthcare.co.uk/ (Opens in a new tab)