Enso Recruitment is delighted to be working with a leading technology solutions organisation in NI. They are currently recruiting for a Technical Support Engineer who is keen to progress their career with a successful, ambitious and growth orientated Managed Services Provider. In this role you will be responsible for delivering client support against agreed SLAs, bringing resolution to issues in a timely fashion. This position will be based in Antrim with 2/3 days in the office, and the remainder working at home. The right candidate will hold a full driving licence and have access to a vehicle to visit client sites as required. The Person At least 3- 5 years experience in a Level 3 support role with strong networking skills. Experienced with Windows server and virtualisation (VMware and Hyper-V). Demonstrate your knowledge and understanding of Windows based operating systems. Competent Office 365 administrator. Experienced with Active Directory, DNS, DHCP and Group Policy. Experienced with Microsoft Intune and mobile device management. Experience in the use of Veeam Backup Solutions or similar product. Microsoft related qualifications and certifications are essential. Possess strong written documentation skills and have excellent verbal communication skills. Experience of working within an MSP environment. Hands on experience and understanding of switching, firewalls, routers and wireless APs. The Package Base Salary: £45,000 - £55,000 Hybrid working model (2/3 in the office) Medical cover Pension scheme Health Care Cash plan Life insurance cover Bereavement leave 31 days holiday with extra days for service Day off for your birthday Regular social events Ongoing learning and development opportunities Please get in touch with Enso Recruitment today to be considered for this and similar opportunities. Skills: Technical Support 3rd Line Support L3 Support Technical Support Engineer Vmware Intune Active Directory