An exciting opportunity has arisen for a motivated and enthusiastic individual to support the Specialist Nurses department as an Administrator covering maternity leave up to the end of February 2026 as a Band 2 (indicative). The required hours of the post will be 30 hours a week. This is a busy role supporting five clinical teams within the Specialist Nurses Departments; this includes Bladder and Bowel, Epilepsy, Lymphoedema, Multiple Sclerosis, and Parkinson's.
We are looking for an individual who will be highly motivated to take on a new challenge; in return, this post will offer excellent training opportunities. We are an innovative team always looking at ways to improve how we support our patients and colleagues.
The successful candidate will require excellent communication skills and be willing to be adaptable and flexible to meet the needs of the service. The individual must also have the ability to work as part of a team and have the desire to provide a first-class service for our patients and the clinical teams.
Previous experience of working within a Healthcare environment is desirable but not essential.
Main duties of the job
* To assist in the provision of an effective administrative service to support clinical departments and teams.
* Schedule appointments into appropriate clinical sessions under the supervision of the coordinator/team leader.
* To schedule patients clinics using the criteria set by the Trust and the clinical specialty, identifying capacity shortfalls.
* Working in conjunction with colleagues, service users, and stakeholders to provide an efficient clerical support service, ensuring this is patient-focused and patients receive a compassionate and professional service.
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Education & Qualifications
* Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4
Skills, Knowledge & Abilities
* Ability to effectively communicate both verbally and in writing to a wide range of people
* Ability to manage workload without supervision
* Ability to meet tight timelines and deadlines
* Excellent telephone manner
* Good general IT knowledge and computer/keyboard skills
Experience
* Experience of working in a busy office/customer care environment
* Previous experience dealing with the public
Personal Attributes
* Excellent interpersonal skills
* Ability to work as part of a team
* Professional approach to work and colleagues
* Flexible and reliable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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