Job summary An exciting opportunity has arisen for a full time Receptionist to join our team within the Division of Surgery on 12 month fixed-term contract. This is a highly diverse, demanding but rewarding role. The successful candidate will be a confident individual who thrives on challenge and a high workload. You must be organised, have the ability to work under your own initiative and able to prioritise a competing workload. Applicants must have a flexible approach to working practices to meet the needs of the service and have administrative experience. The post-holder will be required to provide a highly efficient administrative service for the Outpatient Department. Main duties of the job You will be joining a dedicated administrative team that supports patient care within the clinical outpatient environment and provides a focal point for receiving patients, relatives and carers attending for an outpatient appointment. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. We're a 450-bed district general hospital. Through the national NHS Staff Survey, our staff value our commitment to flexible working, and feel engaged and involved in how services operate. Date posted 24 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time Reference number 177-ELEC-7005127 Job locations James Paget University Hospital Lowestoft Road, Gorleston-on-Sea Great Yarmouth NR31 6LA Job description Job responsibilities Please see the attached Job Description and Person Specification for a more detailed description and main responsibilities of this position. Job description Job responsibilities Please see the attached Job Description and Person Specification for a more detailed description and main responsibilities of this position. Person Specification Education and Qualifications Essential 4 GCSE's grade D or above including mathematics and English or equivalent e.g. level 2 literacy and numeracy qualifications Desirable NVQ 2 in Customer Care or administration experience including recent face to face working with the general public Experience Essential Basic knowledge of the Receptionist role Knowledge of the importance of confidentiality and data protection issues in a healthcare environment Desirable Experience of working with the general public Experience of working with clinical teams ( Experience of working with NHS IT systems Skills Essential Good keyboard/IT skills with the ability to accurately input data Good literacy and numeracy skills Good organisational/time management skills with the ability to demonstrate intiative when balancing work demands Ability to work in a pressurised working environment with frequent interruptions ood communication skills and the ability to interact professionally with patients, relatives and other staff groups Person Specification Education and Qualifications Essential 4 GCSE's grade D or above including mathematics and English or equivalent e.g. level 2 literacy and numeracy qualifications Desirable NVQ 2 in Customer Care or administration experience including recent face to face working with the general public Experience Essential Basic knowledge of the Receptionist role Knowledge of the importance of confidentiality and data protection issues in a healthcare environment Desirable Experience of working with the general public Experience of working with clinical teams ( Experience of working with NHS IT systems Skills Essential Good keyboard/IT skills with the ability to accurately input data Good literacy and numeracy skills Good organisational/time management skills with the ability to demonstrate intiative when balancing work demands Ability to work in a pressurised working environment with frequent interruptions ood communication skills and the ability to interact professionally with patients, relatives and other staff groups Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name James Paget University Hospitals NHS Foundation Trust Address James Paget University Hospital Lowestoft Road, Gorleston-on-Sea Great Yarmouth NR31 6LA Employer's website https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)