About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
Joiner
Langlands Hospital, Glasgow, G51 4TF
Full Time, 37.5 hours per week. M-F 0800-1600 hours and must be flexible for an on-call rota every 1 in 4 weeks.
Salary £28,066.80
- £30,532.63 depending on experience, plus on-call allowance, plus Serco benefits.
Main Purpose:
Here at Serco, we have an exciting opportunity to join our team. The main purpose of this position is to provide specialist technical advice, support, and assistance to other Estates personnel and participate in the on-call rota providing out of hours cover. To carry out multi skilled work maintenance, servicing, repairs, and improvement across Hospital within the specialist field.
Undertakes planned maintenance and reactive repairs, working from training programmes, work procedures and operational manuals, recording and logging readings, carrying out basic adjustments and repairs with careful documentation and recording on service sheets and work orders.
Main Accountabilities:
- To work in accordance with the requirements of Health Technical Memorandums (HTMs), SHTM’s and other applicable legislation under the guidance of supervisors, technicians, and craftsmen.
- To be prepared to work in hazardous areas taking all safety measures to prevent danger, avoid injury and prevent damage to equipment.
- To actively participate in the operation and control of engineering planned preventative maintenance schemes.
- Actively participate in the operation of the CAFM labour control by completion of paperwork for all work orders, service sheets and logbooks or electronic logger.
- Undertake essential repair works and general maintenance activities at the request of the Maintenance Officer.
- To liaise with Maintenance Officer regarding plant or equipment failures and observations.
- Assist technicians and craftsmen with technical maintenance diagnostic fault finding and repair.
- Carry out planned preventative maintenance inspections and tasks unsupervised, where considered safe and appropriate.
- Complete all report sheets, work orders, logbooks, and test certificates as necessary.
- To follow planned maintenance schedules.
- To actively participate in the operation of planned preventative maintenance (ppm)
- Operates within constraints of permit to work systems.
- Immediately notifies the Maintenance Officer of any deviation from the regulations.
- Follows guidance as laid down operation and maintenance manuals.
- Uses all relevant tools and equipment within safety guidelines as necessary for the completion of works.
- Ensure that works are completed or communicated.
- Ensuring that information regarding works not completed or works required are conveyed to other members of staff.
What you will need for the role:
- Understanding of customer care and experience of managing the client relationship preferably including time within a Healthcare environment.
- Demonstrate knowledge of safe use of equipment.
- Good interpersonal and communication skills.
- Able to use own initiative in problem solving on day-to-day issues.
- Self-motivated and ability to motivate others.
- Work well as part of a team.
- Keen to develop both own skills and knowledge and that of others.
- Accuracy and attention to detail.
- Ability to work to tight deadlines in a demanding environment.
- To attend training establishments as necessary.
- Provide training, technical advice and support to Apprentices, Trainees and other Maintenance Assistants.
- Undertake any other duties appropriate to the grade.
- Health and Safety
- Site Orientation and Corporate Induction
- Fire Safety
- Personal Development Plan
- Certificate of competence powered access equipment
- Undertake other ad hoc duties as prescribed by Estates management and within scope of skill and capability.
- Carry out multi disciplined Planned and Reactive maintenance on plant, equipment, and the building infrastructure, as requested by maintenance officers.
- Learning the uses of different types of wood and choosing the right material for the job
- Understanding technical drawings and how your work will fit within the building.
- Conducting site surveys
- Creating design drawings, alongside sketches of the work needed and the specifications.
- Measuring and marking wood according to technical designs
- Cutting wood on machines or by hand
- Working with suppliers and sub-contractors
- Producing cutting lists
- Estimating the materials needed for a job.
- Drafting job briefs
- Using a range of equipment from traditional tools to state-of-the-art computerised cutting equipment and hi-tech drawing and design software
- Managing production schedules and budgets
- Conducting quality checks
- Producing progress reports for senior managers
- Undertaking building fabric repair and installation in accordance with maintenance/ installation instructions and the appropriate regulations and procedures with understanding of the operation and risks associated with the equipment and the possible impact of failure on critical areas.
- Liaise with maintenance officers regarding plant or equipment failures. Report any deviation from the regulations, procedures or unsafe conditions to maintenance officer and identify and request materials and/ or services as necessary.
- Accurately complete all required documentation including report sheets, work orders and test certificates.
Systems and Equipment Equipment
- Requires understanding and use the various hand and electrical tools required to carry out their day-to-day duties
- Able to inspect and use all testing tools and equipment required for complex systems and specialised services.
- Understand and use computer-based management systems and basic office computer equipment.
Systems
- Complete all records of training and work tasks.
- Undertake and record all results of audit/surveys undertaken.
- Understand building management software.
- IR 1 Reporting
- COSHH
Assignment and review of works
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- Prioritise workload within criteria set by the Maintenance Officers and working schedules.
- Requires working independently without routine supervision on problem solving faults on plant equipment and engineering services.
- Support and guidance available from Technicians and Senior Estates staff daily.
Communication and working relationships.
- Reports to the Maintenance Officer verbally and in writing any requirements for recording or communicating maintenance information.
- Communicates with NHSGGC staff daily and when required with patients and visitors on any operational health and safety matter associated with a task being undertaken,
Physical/Mental demands of the job working conditions.
- Postholder will be perform routine tasks.
- Occasional requirement to work in confined spaces due to access issue.
- Many tasks require physical effort in their completion.
- Good dexterity required.
- Some requirements to use ladders and powered access lifting equipment e.g. cherry pickers.
- Some requirements for lifting of heavy equipment e.g. boiler casing, manhole covers.
Mental
- Can be exposed to unpleasant working environment e.g. Sewage, other bodily fluids, noxious fumes.
- Changing temperatures of working environment
- Good general level of awareness in a potentially dangerous working environment
- General awareness required throughout majority of the shift.
- Occasional requirement for intermediate level of concentration
- Maybe interrupted during duties to attend emergencies.
What we offer
- Salary: Competitive salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Holidays: 25 days' annual leave plus bank holidays.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .