At Harrods, our Private Shopping Department is responsible for delivering world-class service to Harrods’ most loyal clients. Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination.
The Private Shopping Events Manager will conceptualise, brief, plan, budget, and deliver high-calibre events in close collaboration with internal teams. Always ambitious; you will push the boundaries to ensure Harrods events are ahead of the competition and exceed our clients’ expectations.
About The Role
As our Private Shopping Events Manager, you will leverage your planning, organisational, and commercial acumen to deliver best-in-class events both in the UK and internationally. These events will be both a creative and a commercial success, fulfilling Harrods and the brands' objectives.
Your responsibilities will include:
1. Write briefs for Private Shopping events in line with both Harrods and Brand (where relevant) objectives; ensuring that the briefs align with key KPIs on ROI and client engagement.
2. Work closely with the Customer Insights team to track KPIs post-event and report back to the wider business with a full debrief to drive continuous improvements.
3. Define clear sign-off processes internally and with the brand to ensure events are delivered on time and on budget.
4. Continue to iterate event formats, adapting to meet the needs of our clients, the business, and brand partners.
5. Support on concepting elements where required.
About You
We are looking for someone with proven events management experience, who is extremely well-organised, and possesses excellent project management and delivery skills with meticulous attention to detail. You will have strong interpersonal skills and be able to quickly form strong relationships with internal teams, clients, and suppliers.
You will also:
1. Ensure projects are delivered on time and on budget.
2. Be confident in challenging the status quo and pushing boundaries to conceive and deliver truly exceptional events.
3. Manage multiple projects simultaneously, coordinating specific details, information, and requirements to strict deadlines.
4. Be flexible, creative, and versatile; pre-empt and propose solutions to problems and respond to challenges promptly and proactively.
5. Be a highly effective communicator who builds collaborative relationships with others, and be unafraid to challenge thinking, decisions, and processes when required.
6. Have the confidence to collaborate with and present to senior stakeholders.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
If you share our drive to create seemingly impossible luxury experiences for customers, this will be a hugely important move for you. As well as the chance to learn from true retail experts, you’ll have the satisfaction of working with world-class brands and a team that’s setting the standards for the industry.
As you build a long-lasting career with us, you will enjoy a package that includes 22 days’ holiday (rising to 27 days) and your birthday off, up to 33% Harrods discount, plus access to a competitive pension.
Uniquely You
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we encourage you to apply.
At Harrods, we believe the personality and authenticity of our people set us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook, or follow us on Instagram @togetherharrods. #J-18808-Ljbffr