Hunter Savage is hiring for a manufacturing company in Derry/Londonderry, who are seeking an exceptional Customer Service Representative for their team. Top 3 Things to Know About this Job: Attractive salary with a fantastic benefits package Monday-Thursday 8am-5pm and Friday 8am-12pm Parking on site The Role: Communicating with customers providing updates on orders and changes Supporting with order processing/shipment Maintaining the company database, ensuring all records are kept up to date Providing assistance in SAP systems Being the go-to/point of contact for customer correspondence The Person: You will be proactive, always seeking opportunities to improve and drive success You excel in building and maintaining strong professional relationships You have a consultative mindset and enjoy solving problems creatively You possess excellent communication and negotiation skills, both written and verbal You are goal-oriented and motivated to exceed performance targets You thrive in a fast-paced environment and can manage competing priorities effectively You are a team player who contributes to a positive, collaborative workplace culture You have GCSE Maths & English You hold at least 2 years customer service experience If you have SAP experience, this is a plus The Rewards: Work-Life Balance: Enjoy a workweek with condensed hours, giving you more time for personal pursuits and a better work-life balance Convenient Location - no more city centre traffic Opportunity to progress long term - this is a fantastic organisation who value their internal staff and support a growth mindset in all employees Next Steps For further information, and to apply for this Customer Service job, please contact Nuala. Visit our website for a full list of Business Support opportunities. Salary is usually negotiable, salary details listed are to be used as a guide and are based on factors such as your experience and expertise. We reserve the right to heighten short listing criteria dependent upon the calibre of response. Skills: customer service sales support customer support