Zest Optical are recruiting for a qualified Dispensing Optician to join one of the UK's leading independent online retailer of luxury sunglasses and prescription eyewear.
This is a chance to take the next step in your career, utilising all of the skills you have developed in-store, in a fresh environment with a business that prides itself on innovation and exceptional customer experience.
The Business
Established for over 20 years with a reputation for excellence.
Over 23,000 5-star reviews on Trustpilot.
Modern head office with an in-house Optical Glazing Lab and distribution facility.
The Role
Drive the continued success of the prescription side of the business. This is a diverse position that goes beyond traditional dispensing, offering the opportunity to apply your expertise in a variety of ways:
1. Customer Support: Act as the main point of contact via digital communication channels for prescription-related queries.
2. Product Guidance: Advise on the most suitable products for customers with specific or complex prescription needs.
3. Training & Development: Provide ongoing training to the customer service team to enhance their knowledge and understanding.
4. Process Improvement: Develop and refine dispensing procedures to ensure a seamless prescription journey for customers.
5. Content Management: Ensure the accuracy of prescription-related content on the website.
6. Service Expansion: Assist in expanding the prescription product range and developing new services.
7. Marketing Support: Provide expertise for prescription-focused marketing campaigns.
About You
1. GOC Registered: With a clean record.
2. Commercially Astute: Understand business growth and customer satisfaction.
3. Tech-Savvy: Comfortable using IT systems and managing administrative tasks.
4. Strong Communicator: Confident in collaborating across teams and providing expert advice.
What's On Offer?
Salary: £30-33,000 + Bonus.
Hours: Full-time or part-time (30-37.5 hours per week).
Reduced Weekends: 1 in 4 Sats (9am-2pm) and can be worked from home.
Holidays: 26 days + Bank Holidays.
Professional Fees: Paid.
Staff Discount: Generous staff discount on products.
Hybrid Working: Potential for WFH once comfortable in role.
Apply Now
If you're a Dispensing Optician looking to take your career to the next level, we would love to hear from you.
To apply, please submit your CV through the 'Apply' link below.
Job Info
Job Title: Dispensing Optician
Company: Zest Business Group
Location: UK
Salary: £30,000 - £33,000 Per annum
Posted: Apr 1st 2025
Closes: May 2nd 2025
Sector: Medical, Pharmaceutical & Scientific
Contract: Permanent
Hours: Full Time
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