Freightserve are looking to recruit a Customs Clearance and ETSF Operations Supervisor. The role is working for a fast growing Freight Forwarder based in the Heathrow area.
Oversee daily operations of Customs Clearance/ETSF facility and Coordinate activities in the Imports and warehouse in accordance with UK Customs/HMRC regulations governing the shipment, receipt, and documentation of imported products. Provide proactive documentation service to internal and external customers.
Main Responsibility:
* To Manage Customs clearance team and ETSF warehouse.
* Dealing with general enquiries from clients/customer concerning all areas relating to Customs Procedures ie Tariff Classifications, Duty Rates, ETSF operations, NCTS and any other documentation requirements.
* Processing Import/Export declarations (Home Use/CFSP/NCTS/Permanent Export).
* Work closely with CSP provider, Custom software and HMRC for the existing and the new process setups.
* Prepare and review process flow/training manual for team to improve their experience and customs clearance skills.
* Keeping up to date with changes in regulations, laws and Customs procedures.
* Calculating Duty/VAT cost for consignments.
* Answering HMRC Declaration queries as and when they arise.
* Providing basic customs clearance training to new operatives.
* Monitoring employee productivity on a day-to-day basis.
* Regularly drive high level of operational integrity and com...