* Customer Success Manager- high growth SaaS business
* Basic salary- up to £90k + commission
* Access to London - Hybrid
The business
* They provide an innovative suite of Data-Driven solutions, capturing and aggregating data throughout the consumer journey - across device, domain, platform, and business technologies..
The role
* 100% client facing position - working closely with sales, presales and development
* Key focuses include making sure the client is happy, sees the value in the services and most importantly... will renew!
* Efficient reporting on QBR's and OKR's - as well as identifying upsell opportunities
Candidate
* Customer Success experience in any Saas companies, ideally within the Data space
* Has a good blend of Customer Success / AM skills, NPS scores, retention, looking for upsell & cross sell opportunities within accounts for further commercial growth