Position: Park Manager
Location: Northampton
Salary: 35k++
Type: Full Time
The Park Manager will develop, lead, and empower a highly motivated and talented team to deliver both brilliant basics and moments that matter for every one of their customers. They will be accountable for their business, taking full ownership of their profit & loss from day one. They will combine their financial insight with customer feedback to drive sales and grow revenue, ensuring the team is engaged and onboard.
They will invest time and knowledge into their team, training and coaching for success and succession. They will be an inclusive leader with a passion for people, leisure, hospitality, and delivering the ultimate customer experience. They will be adept in juggling both planning and forecasting with the day-to-day of running the park and lead by example in all disciplines.
As an ambassador for the brand, they will take pride in their Park and local community through business development opportunities and building strategic partnerships. They will be creative, brave, and curious, creating a culture that reflects these attributes and behaviors.
Skills:
1. Minimum 5 years experience in a strategic leadership role
2. Experience with financial data and KPI management
3. Experience of managing and leading a large team
4. Excellent customer service and engagement skills
5. Knowledge of industry H&S compliance and standards
6. Hospitality experience
7. Tech savvy
8. Working knowledge of core Microsoft applications
9. IOSH qualification desirable
10. A background in a service-led industry is desirable, such as adventure parks, family leisure parks, etc.
11. Outgoing positive personality
12. Excellent organisational skills
13. Literate in financial documents
14. Excellent verbal and written communication skills
15. Honest and open
16. Reliable, committed, and flexible
17. Leader, coach, and motivator
18. Hands-on, proactive style
19. Embed a culture where people enjoy work and have fun
20. Team player
21. Solution Finder
22. Brand Ambassador
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