As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. The role is very varied, involving answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around. You may also need to carry out some administrative tasks like typing, photocopying, and filing.
Main duties of the job
You'll need to be professional, caring, courteous, and well organized to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required, but you will need a good telephone manner and strong communication skills.
About us
Barchester Healthcare is a leading provider of care homes in the UK, committed to delivering high-quality care and support to the elderly and vulnerable. With a network of over 200 care homes across the country, Barchester offers a rewarding and fulfilling work environment for those passionate about caring for others.
Job responsibilities
ABOUT THE ROLE As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOU You'll need to be professional, caring, courteous and well organized to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
* Free learning and development
* Automatic enrolment into our profit share scheme
* A range of holiday, retail and leisure discounts
* Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications
* No formal qualifications are required, but you will need a good telephone manner and strong communication skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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