Join us as a Web Proxy Analyst
This is an opportunity for a driven analyst to take on an exciting new career challenge
You’ll be able to build and maintain a wide network of stakeholders of varying degrees of seniority
It’s a chance to have a tangible effect on our function, put your existing skills to the test and advance your career
You’ll work from home most of the time, but you’ll also spend a minimum 1 day per week working from the office
This position will also involve working shifts, where you’ll be on call for 1 week, every 5 weeks
What you'll do
As a Web Proxy Analyst, you'll play a proactive role in anticipating and identifying security events, incidents and trends that could adversely impact the bank, our customers, employees or assets.
You’ll be collaborating with internal and external colleagues, specialists and stakeholders to make sure activities relating to incident response, user access, alert monitoring, root cause analysis and scenario planning are completed in line with standard operating procedures and to a high standard.
You’ll also be:
Providing end to end security response, including triage, response, escalation, and coordination of Web Proxy events, requests and incidents
Making sure decisions made are based on robust data, return on investment and value measures that demonstrate thoughtful and intelligent cost management
Encouraging the identification of ideas and driving the delivery of initiatives that will reduce cost and simplify the bank
Building and leveraging relationships with colleagues across the bank, and with third parties, to make sure decisions made are commercially focused and create long term value for the organisation
Supporting the platforms operational stability and maintenance of any systems utilities and tools, provided by the platform which are consistent with the ITIL, service management, risks and controls framework and processes.
Contribute into future strategy and roadmap
The skills you'll need
To succeed in this role, you'll need good written and verbal communication skills, and the ability to translate complex technical concepts clearly to your peers and management level colleagues. You’ll also have good collaboration and stakeholder management skills.
Additionally, you’ll need:
Analytical skills and strong problem solving capabilities, whilst being pro-active and logical thinker
Experience of operational responsibilities which involve ensuring Web Proxy platforms and products are maintained, current and functioning at all times
Experience in all aspects of service, risk, cost and people to ensure availability for business use to agreed Service Level Agreements (SLA’s) for all Web Proxy Service
To engage in taking pro-active measures to reduce outages, incidents and contribute to Initiatives database
To adopt a continual service improvement approach to all areas of Proxy influence, and look to adopt an efficient and effective ways of managing the Web Proxy Environments