A seasoned and proved RM with a background in complex needs is required to operate a new multi service offering of single occupancy homes in Ilford, East London.
Are you a proven leader, motivated, determined and resilient? Are you flexible and able to adapt to challenging situations? Do you want to help the children and young people in our care to fulfil their potential?
SuperCare are looking for a Registered Manager to work in Ilford to manage multiple single occupancy specialist LD children's homes. The Homes will care for children and young people between the ages of 5 and 18 with profound Learning Disabilities.
We can offer you a supportive working environment, opportunities to learn and progress and support to gain vocational qualifications which will help you to progress further in your career. We have a Staff and Child centric model where we seek the best in care for our young people and our staff that work with them. Your role will be to ensure the best outcomes for staff and young people in our care.
Committed to our "only outstanding" principles culture:
1. We seek to understand
2. We will never give up on our young people
3. We will do whatever it takes
4. We inspect and don't expect
5. We are radically honest
The Opportunity:
To assist in developing a bespoke child centred team expanding with opportunity around every corner to be the best you and those around you can be. Supported by proven leaders as well as the best technology and practices to ensure quality for the teams and success to everyone in and around our homes. Be a designer of a successful business development plan.
Job Purpose:
We are looking for a talented and professional RM to deliver on our unique and innovative vision for our young people, managing multiple residential children's homes in Ilford, providing care to the most vulnerable and complex young people. To work with the social work teams within statutory guidance and regulations to ensure the provision of high quality care and protection of the children within the home and to support them to reach their full potential.
We will provide an unparalleled environment, remuneration package, training and development, the perfect platform enabling your delivery of outstanding results and outcomes.
Experience:
1. Minimum 4 years' experience within Children's residential care.
2. Experience of planning and organising teamwork or coordinating complex activities.
3. Experience of managing multidisciplinary service provisions and staff.
4. Experience of managing and meeting the risks and needs of children with highly complex needs.
5. Preferably a City & Guilds Level 5 Diploma in Leadership and Management for Residential Childcare or similar.
Key Responsibilities:
1. Personally and through team members to deliver the targets set down in the service and team plans.
2. To resolve any service delivery issues within available resources.
3. To improve the performance of staff under his/her line management by maintaining communication with staff and providing the appropriate support and guidance.
4. To improve customer satisfaction levels for his/her service.
5. To act as a professional exemplar at all times.
6. To deploy and manage assigned budgets and to take corrective action where appropriate in liaison with the MD and RI.
7. To build positive relationships with other staff and colleagues.
8. To inform the RI of any changes in the operational environment including customer satisfaction issues.
9. Undertake all responsibilities of registered manager according to the regulations. Children's Home Regulations 2015 National minimum standard.
10. Ensure compliance in all areas in relation to regulations, Ofsted.
11. Lead and manage in a way which promotes consistency of high standard of care services.
12. Work within policies and procedures.
13. Implement robust audit systems regarding services to children, and supervision of staff.
14. Lead and develop staff and ensure the environment encourages staff development, values staff and continues to provide a high quality and safe service for children.
15. Challenge staff behaviour appropriately as necessary.
Key Accountabilities:
1. Specified service targets within agreed resources.
2. Effective supervision of staff to secure high levels of performance.
3. Effective management and deployment of an identified budget.
4. Alert the Group Manager of issues that could affect performance.
5. Alert Ofsted and Group Manager of issues as necessary.
6. Manage the safe care of young people on behalf of Other Local Authorities.
7. Ensure all contractual obligations are met.
8. Ensure all statutory obligations are met.
The post holder will perform any duty or task that is appropriate for the role described.
Person Specification:
Education and Knowledge:
1. Evidence of continuous professional development.
2. Knowledge and understanding of the main issues affecting the service area.
3. Knowledge of regulations, standards in relation to children's residential homes including secure.
4. Leadership qualification in residential.
5. Knowledge of the principles and practice of effective people management; excellent customer service; appropriate risk management.
Personal skills and general competencies:
1. Can demonstrate the abilities to lead the team toward key outcomes, able to provide a positive example by working efficiently, thinking about and taking action to anticipate opportunities and deal with emerging issues.
2. Able to empower staff to develop ideas for increasing efficiency, managing the team to be ambitious but realistic in achieving the highest possible performance levels.
3. Ability to identify issues that could impact on service delivery and develop a number of options to mitigate these issues.
4. Able to ensure that staff are deployed as efficiently and effectively as possible, in line with customers' needs, changing priorities, national changes and performance levels.
5. Ability to represent the organisation locally and nationally to a high standard.
6. Flexibility in working hours to share a cover shift pattern with deputies.
Role Dimensions:
1. As Registered Manager of a children's residential home, to ensure the home complies with all Ofsted and company procedures to ensure safe operation, and high quality care at all times, for all residents.
2. Manage one home and a total staff group of over 20 employees.
3. Responsibility for budget, including monthly monitoring and reports.
4. Physically restrain according to MAPA and ensure all staff follow MAPA procedures only.
5. Provide six monthly reports to senior leadership team, on all areas of activity.
6. Ensure safety of children and staff at all times, by ensuring appropriate risk management is in place.
7. Chair leadership team meetings - weekly.
8. Chair case management meetings - weekly.
9. Participate in on call cover, and ensure there is at all times on call cover.
10. Maintain up-to-date knowledge of national and local developments in residential child care.
11. Promote and embed a restorative culture with staff which addresses the needs of children and young people.
12. Ensure all staff promote aspirational outcomes for children and young people.
13. Lead in the production of an annual business plan shared with Ofsted.
14. Produce monitoring reports as required for Regulation 45.
15. Ensure continuous improvement in customer satisfaction levels for the centre from all stakeholders.
16. Represent the organisation in a range of local and national networks.
Company Ethos:
We believe in opportunity and reward, forward thinking and innovative solutions bringing huge reward by accomplishing safety and security for some of the most underprivileged children. Work with Directors and Responsible Individuals to achieve positive outcomes for the home and all individuals involved. Scale your career with financial and scalable advancement in your field.
SEND YOUR CV FOR A CONFIDENTIAL DISCUSSION ON THE OPPORTUNITIES WE HAVE TO OFFER.
We follow safer recruitment practices so please be aware we will take advanced DBS checks as a part of our process. The salary is very competitive and comes with extensive Bonuses, Private Health Care for yourself and family, gym membership and lots of perks and training opportunities to develop your career with us.
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