Landlord Services are looking for a full-time business support assistant to provide administrative support to the housing management teams.
The role provides general administrative support for the tenancy, anti-social behaviour, and tenancy support teams. As well as undertaking this, the role also includes supporting the income team with the universal credit verification process.
Previous experience in a customer-focused role, working with minimal direction, and the ability to balance competing priorities is required. You should also be comfortable communicating with customers, colleagues, and contractors by phone and email.
Significant administration experience in a busy office environment and experience of working with IT systems including word processing, databases, and spreadsheets is required.
A commitment to providing excellent customer service and continuous service improvement is essential.
The benefits of working with CBC:
* Agile working for many roles
* Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays
* Most services are closed over Christmas
* Opportunities for professional development linked to many roles
* Access to the Local Government Pension Scheme
* Free parking
The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.
We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: www.charnwood.gov.uk/pages/equality_diversity_and_inclusion.
We have also signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.
Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.
No Agencies please.
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