Job summary We have an opportunity for an enthusiastic caring individual to join our team in the Kings Treatment Centre where we deliver a variety of outpatient services. The role will be to assist in a variety of procedures focused in the surgical outpatient departments. The Kings Treatment Centre is a contemporary hospital-based outpatient department, with first class, spacious and state of the art clinic suites. We provide specialist consultations and a wide range of diagnostic procedures and treatments for our patients. The primary role of the Outpatient Clinic Assistant is to provide high quality care to a designated group of patients, to promote a positive patient experience, working in collaboration with all members of the multidisciplinary team to achieve this. The successful applicant must: Have NVQ Level 3 or equivalent in care or a willingness to work towards. Be able to demonstrate excellent communication skills. Be able to work flexibly within the department when required Have previous experience of working in a customer care role. Have experience of working within an outpatient setting Main duties of the job Please read the attached full job description and person specification in the additional documents section. About us Thank you for your interest in this role. Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020. The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care. For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England. Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you. Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us. Date posted 10 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year per annum Contract Permanent Working pattern Full-time, Part-time Reference number 214-CSTO-7052081 Job locations Kings Mill Hospital Mansfield Road Sutton in Ashfield Notts NG17 4JL Job description Job responsibilities Please read the attached full job description and person specification in the additional documents section. Job description Job responsibilities Please read the attached full job description and person specification in the additional documents section. Person Specification Knowledge Essential Demonstrate good communication skills and understanding of basic requirements for individual patient care Qualifications Essential Care Certificate or willingness to work towards Further Training Essential Mandatory updates and customer care courses Desirable Phlebotomy training Observation training Observation training Experience Essential Previous customer care experience and life skills Desirable Previous NHS care experience in an outpatient setting Contractual Essential Regular attendee, able to work flexibly within working hours of department Person Specification Knowledge Essential Demonstrate good communication skills and understanding of basic requirements for individual patient care Qualifications Essential Care Certificate or willingness to work towards Further Training Essential Mandatory updates and customer care courses Desirable Phlebotomy training Observation training Observation training Experience Essential Previous customer care experience and life skills Desirable Previous NHS care experience in an outpatient setting Contractual Essential Regular attendee, able to work flexibly within working hours of department Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust Address Kings Mill Hospital Mansfield Road Sutton in Ashfield Notts NG17 4JL Employer's website https://www.sfh-tr.nhs.uk/ (Opens in a new tab)