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In the Associate Director, PMO role you will be responsible for support day-to-day planning, operations, and financial management to ensure seamless execution of RFI/RFP responses across all proposal types, including AOR, DAOR, Media, Market Access, and Complete Commercialization deals.
The Associate Director serves as a key liaison between BD leadership, finance, resource management and internal/external stakeholders, driving continuous process improvements.
KEY RESPONSIBILITIES:
Process Improvement & Operational Oversight:
* Identify and implement process improvements to enhance efficiency and effectiveness within the BD PMO team.
* Oversee and manage internal initiatives, ensuring alignment with organisational objectives.
* Establish and maintain PMO best practices while driving consistency in proposal development and execution.
Resource & Stakeholder Management:
* Act as the first escalation point for SME resource challenges, financial concerns, and workstream-specific issues.
* Work closely with resource management to proactively identify resource constraints and resolve challenges.
* Attend regular pipeline meetings to ensure accurate updates on pitch plans and resource availability.
* Manage workflow between SME groups for efficient delivery.
* Own communication and coordinate teams across workflows, ensuring clear communication around timelines and deadlines.
* Manage day-to-day logistics of opportunity workflow between SMEs.
* Secure required resources from SME groups based on pitch needs.
* Lead tailoring meetings and confirm pitch cast and SME resource assignments.
* Work with RM to ensure all necessary paperwork is complete.
Financial & Risk Management:
* Support the financial management process for the BD department, including pitch health analysis, burn rate monitoring, and financial forecasting.
* Develop proposal timelines and estimates aligned with project scope and business objectives.
* Drive scope and change management, ensuring timely adjustments and stakeholder alignment.
* Conduct monthly and quarterly budget analysis, collaborating with Finance, PMO, and BD teams to ensure financial health and remediation when necessary.
* Support the development of pricing strategies for high-risk and complex RFI/RFPs within limited timeframes and information constraints.
Project & Delivery Management:
* Support the execution of BD proposals, ensuring timely, high-quality, and budget-conscious delivery.
* Own monthly, quarterly, and yearly reporting.
* Review and ensure all status and burn data is accurate in preparation for weekly meetings.
* Develop and execute risk mitigation strategies to address project uncertainties and challenges.
* Actively monitor BD pipeline dependencies, critical milestones, and team bandwidth to mitigate risks proactively.
* Facilitate pitch retrospective meetings, capturing lessons learned and driving continuous improvements.
* Ensure investment and change management approvals are documented, discussed, and implemented effectively.
* Support high-complexity and high-profile proposal efforts as needed, demonstrating expert problem-solving and decision-making skills.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:
* Advanced understanding of Project Management Information Systems such as Workfront, D365, Smartsheet, and Microsoft Office Suite (Excel expertise required).
* Expertise in delivering strategy-driven, technology-based, and creative proposals.
* Strong understanding of agency growth strategies and how proposals align with long-term business objectives.
* Strong financial acumen in BD budgeting, project forecasting, and risk assessment.
* Experience leading financial management processes, including burn analysis and investment tracking.
* Ability to create and manage estimates, scopes of work, and project timelines.
* Effective communication skills (verbal, written, and presentation) with the ability to tailor messaging to diverse stakeholders.
* High emotional intelligence, adaptability, and problem-solving skills.
* Excellent critical thinking and decision-making abilities, especially in uncertain or high-pressure scenarios.
* Ability to navigate challenging conversations, provide constructive feedback, and drive consensus.
* A proactive and solution-oriented mindset with a strong sense of accountability and ownership.
PREFERRED QUALIFICATIONS:
* Master’s degree in business, Marketing, or related field (or similar qualification).
* + 8 years of experience including 1-2 years in team management.
* Preferred experience in Pharma or Agency settings (AOR or DAOR).
* Demonstrated business development experience, particularly in proposal lifecycle management.
* Proven success in managing highly complex, multi-faceted RFI/RFPs within fast-paced environments.
* Experience managing both different types of pitch efforts, from project to AOR.
* Ability to travel and work in the EU, UK, and rest of Europe.
* Fluent in written and spoken English. Additional European languages appreciated.
Patient Minded: I act with the patient’s best interest in mind.
Client Delight: I own every client experience and its impact on results.
Take Action: I am empowered and hold myself accountable.
Embrace Diversity: I create an environment of awareness and respect.
Grow Talent: I own my development and invest in the development of others.
Win Together: I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters: I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate: I am bold and creative in everything I do.
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