Responsibilities: Handle day-to-day business cases in the area of sea import shipments and delivering of shipments by the procedures for dispatching and delivering Issue and monitor transportation documents, collects documents for dispatching and delivering of shipments Make rate offers to customers and partners where applicable Interface with customers/agents to take bookings, coordinate shipments, troubleshoot issues, and provide updates on service disruptions, etc. Communicate with clients on the status of their shipment Use your knowledge and expertise to think outside the box to resolve potential shipment delays Desired skills/experience: Preferably 2 years Ocean Import or Export experience Great customer service skills High competency in handling Sea cargo shipments An enthusiastic, positive, team-focused attitude Thrive in a busy and fast-paced environment Open to learning new tasks and developing your career A passion for transport and logistics