Credit Controller
The Role:
PIB Group are on the lookout for a passionate individual who is committed to delivering excellent customer service.
The Credit Controller will management of a ledger of specialised accounts which they will take full responsibility for. Collecting payments and working with the branch to resolve queries in a timely manner. They will work with the manager to create efficient new processes to obtain cash in a timely manner. Attend regular debt meetings with branch and Credit Manager and monthly debt reviews to discuss any queries and concerns with the Manager.
The role of the Credit Controller is a key position within the first line of defence for the organisation. Hence, the successful candidate will be acting as the safety net for the business from an operational and regulatory perspective.
Responsibilities:
Maintaining & Reducing Monthly Aged Debt for the group
Chasing clients/brokers for settlement of debt to ensure collected within credit terms
Ability to manage your own diary and workload effectively
Ensure statements are sent in a timely manner
Liaising with customers by telephone and email and be sure to follow up to resolve debts on the ledger
Build strategic relationships across the organisation and effectively communicate with various stakeholders at multiple seniority levels.
Escalation of any issues and queries in a timely basis to team leader/manager.
Assisting with audit queries
Carry out administrative duties such as email inbox and queries
Ad Hoc Duties as and when required
The Candidate
Experience of working within a fast-paced credit control department (Desirable but not essential)
Effective communication including written and verbal.
MS Office suit including MS Excel, MS Power Point and MS Word.
Uphold a high level of resilience to adapt to constant business growth.
Deliver required tasks accurately and on time whilst working under pressure.
Have a positive ‘can do attitude’ with natural problem-solving abilities that are accompanied with a high level of attention to detail.
Strong organization & time management skills
Be able to work as part of a team collaboratively as well as on your own initiative
Further information
As well as a competitive salary we offer the following benefits -
Competitive holiday allowance with the annual option to buy additional days
Death in Service benefit of x4 salary
Company pension scheme
Enhanced maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package
Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
Referral schemes
Discounted rates on PIB products
We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
REF-(Apply online only)