Job summary
An opportunity has arisen to recruit a motivated and experienced Administrator to join The Access to Mental Wellbeing Team. You must have excellent organisational skills, have a flexible approach, be able to work on your own initiative and be a team player.
The successful applicant would be joining a supportive team with a wide variety of skills. The trust encourages ongoing training and development of skills.
Main duties of the job
The main responsibilities of the role will be to provide full administrative support to the clinical team. Excellent communication skills are essential as well as the necessity to maintain confidentiality at all times.
Applicants must have a good understanding of administrative skills, a sound IT knowledge and experience, with competency in Microsoft Office packages being essential. Experience of working in a clinical area is desirable.
About us
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Date posted
04 October 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
346-NYA-181-24
Job locations
Huntington House
Jockey Lane
York
YO32 9XW
Job description
Job responsibilities
As part of the administration team, to provide a comprehensive secretarial and administrative support service to all members of the multi-disciplinary clinical team.
To be the first point of contact for service users, carers and visitors to the clinical team and to respond in a helpful manner to enquiries or other issues raised.
To undertake or arrange cross cover support as required.
To interact compassionately with service users and carers at all times. Service users have a range of mental health conditions.
To promote at all times a positive image of people with mental health conditions and/or learning disabilities.
To promote at all times a positive image of the Service and the wider Trust.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying
Person Specification
Skills
Essential
1. Copy type and transcribe accurately from audiotape and/or shorthand, at a minimum speed of 50 wpm.
2. Input data accurately / efficiently
3. Communicate effectively in the English language and demonstrate both verbal and written comprehension skill.
4. Ability to work in a team
5. Work on own initiative, prioritise work and consistently meet deadlines.
Desirable
6. Touch typing
Experience
Essential
7. Significant secretarial/administrative experience.
Desirable
8. Secretarial/administrative experience in a clinical environment.
9. Experience of participation in service and quality improvement initiatives.
10. Experience of supervising/training junior administrative staff
11. Experience of handling monies and working within financial guidelines.
Qualifications
Essential
12. BTEC Diploma/Level Level 2 qualification in relevant field OR equivalent experience, OR willingness to work towards Level 3 qualification in Business and Administration.
13. Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.